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SSI 2022 Software Deep Dive

SSI 2022 Integrator Software Usage Study

1. Is your company's primary business security systems integration or alarm systems? *This question is required.
2. How many employees (including yourself) are employed by your company?
3. Which of the following types of software does your integration company use? (multiple responses permitted)
4. How many different software solutions has your company purchased in the past 5 years?
5. What are the reasons your company abandons any piece of software? (please rank: 1= biggest reason; 11 = lowest reason) Note: for the following table each column is restricted to a single answer across all rows.
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6. How many pieces of software has your company purchased and then later abandoned?
7. Over the past five years, how much would you estimate your company has spent on either new software acquisition or seat licenses, or upgrades and maintenance of existing software?
8. In general, does your company prefer to use single-purpose-built software or end-to-end/turnkey software?
9. How many different pieces of software does your company operate/use right now?
10. Please rank the following ways in which software helps for your business? (1 = most important; 8 = least important) Note: for the following table each column is restricted to a single answer across all rows.
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11. How much would you estimate software has helped improve your integration company's bottom line profits?
12. In general, which type of software do you prefer?
13. Has your company ever tried to develop its own custom proprietary software? 
14. Please rank the importance of the following in your company's software selection criteria? (1 = most important; 7 = least important) Note: for the following table each column is restricted to a single answer across all rows.
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15. What percentage of software interaction is done on mobile devices by your staff?
Space Cell 0% --Never1%-10%11%-25%26% - 50%51%-75%76%-99%100% - Always
Handheld mobile device
Laptop outside of the office/on jobsite
PC or laptop in the office
Tablet in truck or on jobsite
16. Approximately how often does your company purchase new software?
17. How do you look for or research new business software? (rank importance from 1 = most important; 7 = being least important)
  Note: for the following table each column is restricted to a single answer across all rows.
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19. Thank you very much for taking the time to participate in this survey! To be entered into our prize drawing for the chance to win a $100 Amazon gift card, please provide your contact information  in the space below.
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