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Clinical Services Client Satisfaction Survey

1. What clinic services did you receive today? Please check all that apply. *This question is required.
2. During your most recent clinical appointment, how satisfied were you with the ease of making an appointment? (If the rating is neutral or worse, please give additional feedback in Question 9.) *This question is required.
3. During your most recent clinical appointment, how satisfied were you with using the check-in kiosk? (If the rating is neutral or worse, please give additional feedback in Question 9.) *This question is required.
4. During your most recent clinical appointment, how satisfied were you with the education provided by the nurse? (If rating is neutral or worse, please give additional feedback in Question 9.) *This question is required.
5. Did the healthcare provider explain information in a way that was easy to understand? *This question is required.
6. How satisfied are you with the quality of care you received during your visit? (If rating is neutral or worse, please give additional feedback in Question 9.) *This question is required.
7. The Health Department’s normal business hours are Monday through Friday, 8:00 AM to 5:00 PM. How do you feel about these hours of operation? *This question is required.
8. Is there anything in our processes that could be improved? If so, what? *This question is required.
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