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Neighborhood House Client Satisfaction Survey

Instructions & Reminders:

For each statement, choose the answer(s) that best fits.

This survey is confidential. We won't collect your personal information unless you ask for a follow-up.
  • If you want someone to contact you about your feedback, you can leave your contact information at the end of the survey.
  • By providing this information, your survey will no longer be anonymous; however, we will only share your survey response with the necessary staff for follow-up.
How satisfied were you with the program or service you received? *This question is required.
Very UnsatisfiedUnsatisfiedNeutralSatisfiedVery Satisfied
How likely are you to recommend Neighborhood House to a friend or family member? *This question is required.
Very UnlikelyUnlikelyNot SureLikelyVery Likely
For the next questions, say whether you agree or disagree with each statement about the service you received.
The staff I worked with understood my needs and helped me. *This question is required.
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
It was easy for me to access Neighborhood House services. *This question is required.
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
I received the information, services, or resources I needed. *This question is required.
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
I was told about other programs and services offered by Neighborhood House. *This question is required.
Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Which Neighborhood House services did you use? *This question is required.Select all that apply.
Would you like someone from Neighborhood House to contact you about your feedback? (Optional)
Please provide your name, preferred language, and an email address/phone number if you want to be contacted for follow. By providing this information, your survey will no longer be anonymous.
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