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2022 THA Member Satisfaction Survey

Demographic Information

Which of the following most closely matches your title/role?

*This question is required.

2. Ownership: My hospital/system is (select all that apply): *This question is required.

3. Size: My hospital/system is (select all that apply): *This question is required.

4. Geographic class: My hospital/system is (select all that apply): *This question is required.

Feedback: Overall

Overall, how satisfied are you with THA?

*This question is required.

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied
Very Satisfied	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Very Dissatisfied

How would you rank your involvement with THA?

	Very Involved	Involved	Somewhat Involved	Not Involved
Very Involved	Very Involved	Involved	Somewhat Involved	Not Involved	Not Involved

Importance of Issues

How important are the following THA initiatives to your hospital?

Space Cell	Very Important	Somewhat Important	Neutral	Somewhat Unimportant	Unimportant	Don’t Know/Not Sure
Advocacy & Government Relations	Advocacy & Government Relations: Very Important	Advocacy & Government Relations: Somewhat Important	Advocacy & Government Relations: Neutral	Advocacy & Government Relations: Somewhat Unimportant	Advocacy & Government Relations: Unimportant	Advocacy & Government Relations: Don’t Know/Not Sure
Communications (clearly articulates issues and opportunities important to hospitals through web, email, white papers, social media, the mobile app and other channels)	Communications (clearly articulates issues and opportunities important to hospitals through web, email, white papers, social media, the mobile app and other channels): Very Important	Communications (clearly articulates issues and opportunities important to hospitals through web, email, white papers, social media, the mobile app and other channels): Somewhat Important	Communications (clearly articulates issues and opportunities important to hospitals through web, email, white papers, social media, the mobile app and other channels): Neutral	Communications (clearly articulates issues and opportunities important to hospitals through web, email, white papers, social media, the mobile app and other channels): Somewhat Unimportant	Communications (clearly articulates issues and opportunities important to hospitals through web, email, white papers, social media, the mobile app and other channels): Unimportant	Communications (clearly articulates issues and opportunities important to hospitals through web, email, white papers, social media, the mobile app and other channels): Don’t Know/Not Sure
Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.)	Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.): Very Important	Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.): Somewhat Important	Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.): Neutral	Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.): Somewhat Unimportant	Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.): Unimportant	Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.): Don’t Know/Not Sure
Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.)	Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.): Very Important	Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.): Somewhat Important	Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.): Neutral	Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.): Somewhat Unimportant	Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.): Unimportant	Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.): Don’t Know/Not Sure
Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.)	Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.): Very Important	Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.): Somewhat Important	Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.): Neutral	Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.): Somewhat Unimportant	Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.): Unimportant	Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.): Don’t Know/Not Sure

8. How effective have the following THA initiatives been to your hospital?

Space Cell	Extremely Effective	Above Average	Average	Below Average	Not Effective	Don't Know
Advocacy & Government Relations	Advocacy & Government Relations: Extremely Effective	Advocacy & Government Relations: Above Average	Advocacy & Government Relations: Average	Advocacy & Government Relations: Below Average	Advocacy & Government Relations: Not Effective	Advocacy & Government Relations: Don't Know
Communications	Communications: Extremely Effective	Communications: Above Average	Communications: Average	Communications: Below Average	Communications: Not Effective	Communications: Don't Know
Education & Resources Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.)	Education & Resources Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.): Extremely Effective	Education & Resources Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.): Above Average	Education & Resources Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.): Average	Education & Resources Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.): Below Average	Education & Resources Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.): Not Effective	Education & Resources Education & Resources (Provides timely educational resources on pressing topics, manages the THA Fellowship Program, Leadership Development Council, Annual Conference, webinars, etc.): Don't Know
Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.)	Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.): Extremely Effective	Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.): Above Average	Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.): Average	Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.): Below Average	Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.): Not Effective	Quality Improvement (Peer Review Network, THA Patient Safety Organization, Critical Access Hospital Quality Improvement Program, etc.): Don't Know
Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.)	Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.): Extremely Effective	Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.): Above Average	Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.): Average	Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.): Below Average	Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.): Not Effective	Information Technology & THA Solutions (Data programs and other THA Member Solutions, including THA Compass, THA Smart Ribbon, THA Endorsed Partners, etc.): Don't Know

What are the most challenging issues your hospital faces within the next year?

Issue #1
Issue #2
Issue #3

10. How would you rank THA's efforts to assist members throughout the COVID-19 pandemic (advocacy efforts, communications, educational resources, etc.)?

Closing Thoughts

11.

Please provide any additional comments that haven’t been addressed in the previous questions.