You just uninstalled Acronis True Image (formerly known as Acronis Cyber Protect Home Office)

We are sorry to see you go. Please help us improve Acronis True Image (formerly known as Acronis Cyber Protect Home Office) by filling out this short survey. It will only take 2-4 minutes.

1. How long have you been using Acronis True Image (formerly known as Acronis Cyber Protect Home Office)?

2. What was your latest Acronis True Image license?

Acronis True Image 30-days free trial
Acronis True Image Essentials
Acronis True Image Advanced
Acronis True Image Premium
I've used several different licenses (please specify which ones) Please enter an 'other' value for this selection.
Other license (please specify) Please enter an 'other' value for this selection.

3. How did you hear about Acronis?

Recommendation from a friend
Blog or publication
Local store
Social network (please specify) Please enter an 'other' value for this selection.
In-person events (please specify) Please enter an 'other' value for this selection.
Other (please specify) Please enter an 'other' value for this selection.
I cannot remember

4. Why did you uninstall Acronis True Image?

I prefer to use another product
I am not satisfied with the Acronis product
I need to temporarily uninstall the product
I do not need a protection solution anymore (please specify why) Please enter an 'other' value for this selection.
I am going to use a different Acronis product (please specify which one) Please enter an 'other' value for this selection.

5. Why did you choose another cyber protection product?

I prefer a cyber protection product with a more intuitive interface and simpler usability (please specify which one) Please enter an 'other' value for this selection.
I prefer a cheaper product (please specify which one) Please enter an 'other' value for this selection.
I need a feature that Acronis currently does not support (please specify which one) Please enter an 'other' value for this selection.
I prefer a product with more flexible licensing plans (please specify which one) Please enter an 'other' value for this selection.
Another reason Please enter an 'other' value for this selection.

5. What feature(s) made you prefer the alternative solution?

VPN
Firewall
Parental control
Further password protection Please enter an 'other' value for this selection.
Further Backup capabilities Please enter an 'other' value for this selection.
Further Antivirus capabilities Please enter an 'other' value for this selection.
Other (please specify) Please enter an 'other' value for this selection.

5. Why were you dissatisfied with the Acronis product?

The Acronis product is too expensive for me
Acronis support did not help me resolve the issue
My license expired and I do not want/need to renew it
My trial version expired and I do not want/need to purchase a license (please specify why) Please enter an 'other' value for this selection.
I had technical issues / poor performance (please specify what issues) Please enter an 'other' value for this selection.
The previous product version is better (please specify which one) Please enter an 'other' value for this selection.
Another reason Please enter an 'other' value for this selection.

5. Why do you need to temporarily uninstall Acronis True Image?

I have a new PC/ Mac.
The Acronis support team advised me to reinstall the product.
I had problems with installation.
Another reason Please enter an 'other' value for this selection.

5. May we contact you in case we have additional questions?

6. Please add your Email address where to contact you in case we have additional questions. This question requires a valid email address.