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Parent/Carer Survey: Improving access to mental health services for minority communities

What's this survey about?

This survey has been developed to help us understand how parents and carers from Black, Asian and Minority Ethnic backgrounds (BAME) in Liverpool feel about support for children and young people's mental health and emotional wellbeing.

How will the results be used?

As well as helping us to understand children and young people’s mental health needs, the results from the survey will help to shape and develop the services needed to support them. This insight will also inform how this support should be accessed in the future as well as identify development opportunities for professionals working with children, young people and their families.

The survey is anonymous and closes on 31st July 2022.

Thank you for your valuable contribution. 

When using the words below, we are referring to:
  • ‘Minority Communities’ we use ‘ethnic minorities’ to refer to all ethnic groups except the White British group. Ethnic minorities include White minorities, such as Gypsy, Roma and Irish Traveller groups.
  • ‘Services’ places you may go to get help with how you are feeling for example, your doctor/ GP/ a therapist, child and adolescent mental health services, support at school, the hospital/ A&E
  • ‘Professionals’ are the staff and people who work in the services
1. When I think about accessing mental health services for my child…
Space Cell Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
I am aware that I have the right to access healthcare in the UK* (If not born in the UK)
I do not know what professionals can help my child with
I don’t know whether I can trust professionals
I worry that I will not feel understood by services
I feel that I will be discriminated based on my identity and beliefs
I think that services will take a long time to offer a first appointment
2. I think about...
Space Cell Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
I think about what other members of my community will think of me
I am not sure how I will communicate my child’s difficulties meaningfully
I worry that I will not get the support that they need
I worry that I will be judged if my child gets the support they need
I will be given time to explain my identity and my beliefs *
I will feel disempowered
3. Please answer the questions below that best describes you.  

To access the service:
Space Cell Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
I am concerned about how I will get to my child’s appointments (i.e. not sure where it is/ travel costs)
I prefer to access support from other places/people
I would prefer for someone to attend my home to see us
I would prefer to see someone in a familiar place (i.e. place of worship. Local community centre, GP practice)
I would prefer to get help online with video appointments using Zoom/ Skype
4. To support you to access services
Do you think...
Space Cell Strongly DisagreeDisagreeNeutralAgreeStrongly Disagree
I will be given time to understand mental health difficulties/ask questions*
I feel that professionals will respect my privacy
I will be asked if we need an interpreter
I feel that the interpreter will respect my privacy
I am confident that professionals will be respectful of my childs needs and my own needs
I feel that services will respect the choice we make from the support options offered
I will be supported to make good decisions for my child
I feel that the professionals want to widen their cultural knowledge