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SSI 2022 Cybersecurity Deep Dive

SSI 2022 Cybersecurity DEEP Dive

Welcome to Security Sales & Integration's 2022 Cybersecurity Deep Dive survey, assessing the impacts of IT network security trends on physical or electronic security solutions and the business of its providers. It should not take more than 15 minutes. We really appreciate your participation as it helps make the results, scheduled to appear in SSI's April issue, more valuable and useful for everyone. As a sign of gratitude, be sure to provide your information at the end to be eligible to potentially receive a $100 gift card. THANK YOU

1. Does your company install, design or specify electronic security systems, products and/or solutions (i.e., video surveillance, access control, intrusion detection, etc.) that connect to or run over computer networks? *This question is required.

2. Which one of the following BEST describes your job title or principal work responsibilities? *This question is required.

Please enter an 'other' value for this selection.

4. How would you rate your personal awareness, comfort and knowledge level regarding cybersecurity and IT/networking? (scale 1-10, with '10' indicating highest level of comfort/knowledge)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

5. How interested are you in raising your personal awareness, comfort and knowledge level regarding cybersecurity and IT/networking? (scale 1-10, with '10' indicating highest level of interest)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

6. How concerned are you about general cybersecurity vulnerabilities and its potential impact on your company's customers? (scale 1-10, with '10' indicating highest level of concern)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

7. Are you aware of any of your customers suffering cybersecurity breaches?

8. How concerned are you about security products or systems your company sells/designs/installs being compromised by customers' cybersecurity breaches? (scale 1-10, with '10' indicating highest level of concern)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

9. Has the preceding question's scenario happened relative to any of your customers' security systems?

10. How concerned are you about manufacturers' security products or systems your company sells/installs being susceptible to cybersecurity risks? (scale 1-10, with '10' indicating highest level of concern)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

11. How concerned are you about your company being held liable in some way should a customer's networked physical security system be compromised by a cybersecurity breach? (scale 1-10, with '10' indicating highest level of concern)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

12. Does your company have an existing cybersecurity insurance policy in place?

13. Has your company updated its contracts to specifically guard against cybersecurity-related liabilities?

14. Does your company have cybersecurity best practices or a formal policy in place?

15. Has your company conducted vulnerability scans of your internal systems?

16. Does your company conduct vulnerability scans of a customer's system or components prior to deploying security devices on their network?

17. Does your company report discovered product vulnerabilities back to the manufacturer?

18. How responsive have manufacturers been when your company has reported discovered cybersecurity vulnerabilities to them? (scale 1-10, with '10' indicating highest level of responsiveness)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)	Not reported any
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)	Not reported any

19. How responsive has your company been when a customer notifies it of discovered cybersecurity vulnerabilities in the components your company has installed on their network? (scale 1-10, with '10' indicating highest level of responsiveness)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)	Not been notified of any
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)	Not been notified of any

20. How concerned are you about customers' C-level decision-makers allocating budget dollars for cybersecurity to the detriment of spending on physical or electronic security? (scale of 1-10, with '10' indicating highest level of concern)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

21. Which of the following statements do you believe is true about the majority of end-user customers today?

22. Do you view the end user's IT department as an impediment to deploying cybersecure networked access control, video surveillance or other physical security systems?

23. Rate the following types of networked physical security devices, systems and solutions according to your perceived level of cybersecurity vulnerability or concern.

Space Cell	Extreme	High	Moderate	Low	None
Video surveillance, on premise	Video surveillance, on premise: Extreme	Video surveillance, on premise: High	Video surveillance, on premise: Moderate	Video surveillance, on premise: Low	Video surveillance, on premise: None
Video surveillance, Cloud	Video surveillance, Cloud: Extreme	Video surveillance, Cloud: High	Video surveillance, Cloud: Moderate	Video surveillance, Cloud: Low	Video surveillance, Cloud: None
Video surveillance, hybrid	Video surveillance, hybrid: Extreme	Video surveillance, hybrid: High	Video surveillance, hybrid: Moderate	Video surveillance, hybrid: Low	Video surveillance, hybrid: None
Video surveillance, wireless devices	Video surveillance, wireless devices: Extreme	Video surveillance, wireless devices: High	Video surveillance, wireless devices: Moderate	Video surveillance, wireless devices: Low	Video surveillance, wireless devices: None
Access control, on premise	Access control, on premise: Extreme	Access control, on premise: High	Access control, on premise: Moderate	Access control, on premise: Low	Access control, on premise: None
Access control, Cloud	Access control, Cloud: Extreme	Access control, Cloud: High	Access control, Cloud: Moderate	Access control, Cloud: Low	Access control, Cloud: None
Access control, hybrid	Access control, hybrid: Extreme	Access control, hybrid: High	Access control, hybrid: Moderate	Access control, hybrid: Low	Access control, hybrid: None
Access control, wireless devices	Access control, wireless devices: Extreme	Access control, wireless devices: High	Access control, wireless devices: Moderate	Access control, wireless devices: Low	Access control, wireless devices: None
Intrusion detection	Intrusion detection: Extreme	Intrusion detection: High	Intrusion detection: Moderate	Intrusion detection: Low	Intrusion detection: None
Biometrics	Biometrics: Extreme	Biometrics: High	Biometrics: Moderate	Biometrics: Low	Biometrics: None
Control and automation	Control and automation: Extreme	Control and automation: High	Control and automation: Moderate	Control and automation: Low	Control and automation: None
Enter another option	Other: Extreme	Other: High	Other: Moderate	Other: Low	Other: None
Enter another option	Other: Extreme	Other: High	Other: Moderate	Other: Low	Other: None
Enter another option	Other: Extreme	Other: High	Other: Moderate	Other: Low	Other: None

24. Rate the following vertical markets according to your perceived level of cybersecurity threat or concern.

Space Cell	Extreme	High	Moderate	Low	None
Healthcare	Healthcare: Extreme	Healthcare: High	Healthcare: Moderate	Healthcare: Low	Healthcare: None
Government	Government: Extreme	Government: High	Government: Moderate	Government: Low	Government: None
Hospitality	Hospitality: Extreme	Hospitality: High	Hospitality: Moderate	Hospitality: Low	Hospitality: None
Houses of worship	Houses of worship: Extreme	Houses of worship: High	Houses of worship: Moderate	Houses of worship: Low	Houses of worship: None
Residential - single-family homes	Residential - single-family homes: Extreme	Residential - single-family homes: High	Residential - single-family homes: Moderate	Residential - single-family homes: Low	Residential - single-family homes: None
Residential - multidwelling buildings	Residential - multidwelling buildings: Extreme	Residential - multidwelling buildings: High	Residential - multidwelling buildings: Moderate	Residential - multidwelling buildings: Low	Residential - multidwelling buildings: None
Commercial offices	Commercial offices: Extreme	Commercial offices: High	Commercial offices: Moderate	Commercial offices: Low	Commercial offices: None
Critical infrastructure	Critical infrastructure: Extreme	Critical infrastructure: High	Critical infrastructure: Moderate	Critical infrastructure: Low	Critical infrastructure: None
Retail	Retail: Extreme	Retail: High	Retail: Moderate	Retail: Low	Retail: None
Financial institutions	Financial institutions: Extreme	Financial institutions: High	Financial institutions: Moderate	Financial institutions: Low	Financial institutions: None
Industrial facilities and warehouses	Industrial facilities and warehouses: Extreme	Industrial facilities and warehouses: High	Industrial facilities and warehouses: Moderate	Industrial facilities and warehouses: Low	Industrial facilities and warehouses: None
K-12 educaton	K-12 educaton: Extreme	K-12 educaton: High	K-12 educaton: Moderate	K-12 educaton: Low	K-12 educaton: None
Higher education	Higher education: Extreme	Higher education: High	Higher education: Moderate	Higher education: Low	Higher education: None
Elderly homes/facilities	Elderly homes/facilities: Extreme	Elderly homes/facilities: High	Elderly homes/facilities: Moderate	Elderly homes/facilities: Low	Elderly homes/facilities: None
Sports/Events/Entertainment venues	Sports/Events/Entertainment venues: Extreme	Sports/Events/Entertainment venues: High	Sports/Events/Entertainment venues: Moderate	Sports/Events/Entertainment venues: Low	Sports/Events/Entertainment venues: None
Quick-serve restaurants / convenience stores	Quick-serve restaurants / convenience stores: Extreme	Quick-serve restaurants / convenience stores: High	Quick-serve restaurants / convenience stores: Moderate	Quick-serve restaurants / convenience stores: Low	Quick-serve restaurants / convenience stores: None
Small to midsize businesses (SMB)	Small to midsize businesses (SMB): Extreme	Small to midsize businesses (SMB): High	Small to midsize businesses (SMB): Moderate	Small to midsize businesses (SMB): Low	Small to midsize businesses (SMB): None

25. Where does your company stand on hiring full-time experts and offering cybersecurity products/services to complement physical security?

Please enter an 'other' value for this selection.
Please enter an 'other' value for this selection.

26. Where does your company stand on partnering with an IT managed security service provider (MSSP) to offer cybersecurity products/services?

Please enter an 'other' value for this selection.
Please enter an 'other' value for this selection.

27. To what extent do you believe cybersecurity opens up an area of opportunity and recurring monthly revenue for physical security integrators? (scale 1-10, with '10' indicating highest level of opportunity)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

28. How concerned are you about cybersecurity breaches associated with customers' security data (i.e., video surveillance, access control databases, biometrics templates, etc.) being stored in "the cloud"? (scale 1-10, with '10' indicating highest level of concern)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

29. How concerned are you about home networks and automation systems being vulnerable to hacking? (scale 1-10, with '10' indicating highest level of concern)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

30. How concerned is your company about cybersecurity vulnerabilities as it relates to its own customer records and personal information? (scale of 1-10, with '10' indicating highest level of concern)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

31. Is your company actively hiring new people with IT/cybersecurity training/expertise/background?

32. Is your company actively training its technical people to deepen and/or update knowledge in the IT/cybersecurity area?

33. Is your company actively training its salespeople to deepen and/or update knowledge in the IT/cybersecurity area?

34. To what extent do you believe standards are essential to better protect physical security solutions and those who provide them in the IT world? (scale 1-10, with '10' indicating highest, most essential degree)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

35. How would you rate the current overall threat level of cybersecurity issues to networked physical security systems? (scale 1-10, with '10' indicating highest threat level)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

36. How would you rate the overall competency of physical security integrators to guard against and be prepared for cybersecurity issues associated with networked security systems? (scale 1-10, with '10' indicating highest level of competency)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

37. How would you rate the current overall threat of cybersecurity vulnerabilities to the electronic security industry? (scale 1-10, with '10' indicating highest level of threat)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

38. How much confidence do you have in the abilities of external cybersecurity experts and MSSPs to mitigate breaches? (scale 1-10, with '10' indicating highest degree of confidence)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

39. Considering past high-profile cybersecurity breaches, to what extent do you believe the worst is yet to come? (scale 1-10, with '10' indicating highest extent of concern)

1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)
1 (lowest)	2	3	4	5	6	7	8	9	10 (highest)

40. What would you say is the biggest issue or challenge facing physical security companies regarding cybersecurity issues? (briefly describe in the space below)

41. What product features or support mechanisms would you most like to see manufacturers provide to help your company better safeguard against cybersecurity compromise?

42. If there are any other comments you would like to add on the topic of the relationship between physical and logical security, please provide them in the space below.

43. Thank you very much for taking the time to participate in this survey! To be entered into our prize drawing for the chance to win a $100 Amazon gift card, please provide your contact information in the space below. (Note by doing so you are also consenting to possible follow-up by SSI's editorial team for comments on the cybersecurity topic. Your info will not be used for any sales/marketing purposes.)

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