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Enterprise Intelligent Automation Pinnacle Model® Assessment 2022


Intelligent Automation (IA) is a core capability for organizations transforming to digital, automated, and smart business processes to achieve business outcomes.

Everest Group is conducting an extensive study to identify Pinnacle (or best-in-class) Enterprises™, using our proprietary Pinnacle Model® framework, and what they are doing differently to accelerate their adoption of Intelligent Automation and generate more value.

We are focusing on two key issues in our research:
  • The differentiated capabilities that the Pinnacle Enterprises have developed
  • The outcomes that they have achieved

How will this research help you?

We will share a complimentary summary analysis of the findings from our research, from which you will learn how your peers – and the best of the best – are leveraging intelligent automation to generate business outcomes.

About survey participation
  • The survey should take up to 20-25 minutes to complete. For questions for which you do not have access to specific data, please provide your best estimate
  • All information you provide will remain confidential and presented only in aggregate form. If we plan to publish a case study on your organization or quote your response in our research, we will seek your permission and approval on the content
  • If you are unable to complete the survey in one sitting, please click the “Save and Continue” button at the top right of the survey screen. You will receive an email with a unique link to complete the survey; when you are ready to continue, click the link in the email, and the survey will resume where you left off last. Please check your junk box if the email is not in your inbox