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January 2022 Monthly Mission Shortcut

January 2022 - THWACK Mission Shortcut


Complete the mission shortcut between January 3, 2022, and January 30, 2022, to be entered to win a Backbone One Mobile Gaming Controller!

Shortcut Steps
  1. Download the Help Desk Essentials Pack and install Dameware® Remote Support (DRS) and Web Help Desk® (WHD).
  2. Configure the Dameware integration within WHD (instructions here). 

  3. Launch a Dameware session from a WHD ticket or asset (more instructions here). 

  4. Take a screenshot and submit it.