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Employment Security Department Customer Survey

Help us learn what you need from Washington’s Employment Security Department (ESD) website

Thanks for agreeing to take our survey. Your feedback will help us understand what you need from the ESD website ( and how we can improve it to best support your needs. 

At the end of the survey, you will have the option to enter a drawing to win 1 of 5 $50 gift cards to thank you for your time. 

The survey should take about 5-10 minutes to complete. Your answers will not affect any benefits you might be receiving, will not be sold, and will only be shared with our partner Anthro-Tech, who is assisting us with the analysis. 
1. When interacting with the Washington State Employment Security Department (ESD), what best describes you? *This question is required.
2. What level of government do you represent? *This question is required.