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ODRC Visitation Survey

ODRC would like to know about your visiting experience and would like to ask about the level of satisfaction with your visiting experience. The survey will take 5-7 minutes to complete. Thank you for your time and feedback!

1. Facility visited: *This question is required.

2. Date of visit *This question is required. This question requires a valid date format of MM/DD/YYYY.

calendar

3. How did you schedule your visit? *This question is required.

4. Scheduling Your Visit: On a scale from 1-10, please rate how difficult/easy was it to schedule your visit? *This question is required.

	1	2	3	4	5	6	7	8	9	10
Very Difficult	1	2	3	4	5	6	7	8	9	10	Very Easy

What were the difficulties you had scheduling the visit?

5. Please indicate your level of satisfaction with the following items: *This question is required.

Space Cell	Very Dissatisfied	Dissatisfied	Somewhat Dissatisfied	Somewhat Satisfied	Satisfied	Very Satisfied	n/a
How satisfied were you with cleanliness of the visiting room?	How satisfied were you with cleanliness of the visiting room?: Very Dissatisfied	How satisfied were you with cleanliness of the visiting room?: Dissatisfied	How satisfied were you with cleanliness of the visiting room?: Somewhat Dissatisfied	How satisfied were you with cleanliness of the visiting room?: Somewhat Satisfied	How satisfied were you with cleanliness of the visiting room?: Satisfied	How satisfied were you with cleanliness of the visiting room?: Very Satisfied	How satisfied were you with cleanliness of the visiting room?: n/a
How satisfied were you with cleanliness of the restrooms?	How satisfied were you with cleanliness of the restrooms?: Very Dissatisfied	How satisfied were you with cleanliness of the restrooms?: Dissatisfied	How satisfied were you with cleanliness of the restrooms?: Somewhat Dissatisfied	How satisfied were you with cleanliness of the restrooms?: Somewhat Satisfied	How satisfied were you with cleanliness of the restrooms?: Satisfied	How satisfied were you with cleanliness of the restrooms?: Very Satisfied	How satisfied were you with cleanliness of the restrooms?: n/a
How satisfied were you with the noise level in the visiting room?	How satisfied were you with the noise level in the visiting room?: Very Dissatisfied	How satisfied were you with the noise level in the visiting room?: Dissatisfied	How satisfied were you with the noise level in the visiting room?: Somewhat Dissatisfied	How satisfied were you with the noise level in the visiting room?: Somewhat Satisfied	How satisfied were you with the noise level in the visiting room?: Satisfied	How satisfied were you with the noise level in the visiting room?: Very Satisfied	How satisfied were you with the noise level in the visiting room?: n/a
How satisfied were you with the extent to which Corrections staff were willing to help and answer questions?	How satisfied were you with the extent to which Corrections staff were willing to help and answer questions?: Very Dissatisfied	How satisfied were you with the extent to which Corrections staff were willing to help and answer questions?: Dissatisfied	How satisfied were you with the extent to which Corrections staff were willing to help and answer questions?: Somewhat Dissatisfied	How satisfied were you with the extent to which Corrections staff were willing to help and answer questions?: Somewhat Satisfied	How satisfied were you with the extent to which Corrections staff were willing to help and answer questions?: Satisfied	How satisfied were you with the extent to which Corrections staff were willing to help and answer questions?: Very Satisfied	How satisfied were you with the extent to which Corrections staff were willing to help and answer questions?: n/a
How satisfied were you with the degree to which the Corrections staff were courteous and helpful?	How satisfied were you with the degree to which the Corrections staff were courteous and helpful?: Very Dissatisfied	How satisfied were you with the degree to which the Corrections staff were courteous and helpful?: Dissatisfied	How satisfied were you with the degree to which the Corrections staff were courteous and helpful?: Somewhat Dissatisfied	How satisfied were you with the degree to which the Corrections staff were courteous and helpful?: Somewhat Satisfied	How satisfied were you with the degree to which the Corrections staff were courteous and helpful?: Satisfied	How satisfied were you with the degree to which the Corrections staff were courteous and helpful?: Very Satisfied	How satisfied were you with the degree to which the Corrections staff were courteous and helpful?: n/a
How satisfied were you with the help you received from Corrections staff in getting through the visiting process?	How satisfied were you with the help you received from Corrections staff in getting through the visiting process?: Very Dissatisfied	How satisfied were you with the help you received from Corrections staff in getting through the visiting process?: Dissatisfied	How satisfied were you with the help you received from Corrections staff in getting through the visiting process?: Somewhat Dissatisfied	How satisfied were you with the help you received from Corrections staff in getting through the visiting process?: Somewhat Satisfied	How satisfied were you with the help you received from Corrections staff in getting through the visiting process?: Satisfied	How satisfied were you with the help you received from Corrections staff in getting through the visiting process?: Very Satisfied	How satisfied were you with the help you received from Corrections staff in getting through the visiting process?: n/a
How satisfied were you with the children’s activities?	How satisfied were you with the children’s activities?: Very Dissatisfied	How satisfied were you with the children’s activities?: Dissatisfied	How satisfied were you with the children’s activities?: Somewhat Dissatisfied	How satisfied were you with the children’s activities?: Somewhat Satisfied	How satisfied were you with the children’s activities?: Satisfied	How satisfied were you with the children’s activities?: Very Satisfied	How satisfied were you with the children’s activities?: n/a
How satisfied were you with the privacy in the visiting room?	How satisfied were you with the privacy in the visiting room?: Very Dissatisfied	How satisfied were you with the privacy in the visiting room?: Dissatisfied	How satisfied were you with the privacy in the visiting room?: Somewhat Dissatisfied	How satisfied were you with the privacy in the visiting room?: Somewhat Satisfied	How satisfied were you with the privacy in the visiting room?: Satisfied	How satisfied were you with the privacy in the visiting room?: Very Satisfied	How satisfied were you with the privacy in the visiting room?: n/a
How satisfied were you with the length of time for your visit?	How satisfied were you with the length of time for your visit?: Very Dissatisfied	How satisfied were you with the length of time for your visit?: Dissatisfied	How satisfied were you with the length of time for your visit?: Somewhat Dissatisfied	How satisfied were you with the length of time for your visit?: Somewhat Satisfied	How satisfied were you with the length of time for your visit?: Satisfied	How satisfied were you with the length of time for your visit?: Very Satisfied	How satisfied were you with the length of time for your visit?: n/a
How satisfied were you with the comfort of the seating in the visiting room?	How satisfied were you with the comfort of the seating in the visiting room?: Very Dissatisfied	How satisfied were you with the comfort of the seating in the visiting room?: Dissatisfied	How satisfied were you with the comfort of the seating in the visiting room?: Somewhat Dissatisfied	How satisfied were you with the comfort of the seating in the visiting room?: Somewhat Satisfied	How satisfied were you with the comfort of the seating in the visiting room?: Satisfied	How satisfied were you with the comfort of the seating in the visiting room?: Very Satisfied	How satisfied were you with the comfort of the seating in the visiting room?: n/a
How satisfied were you with the prices of the vending machine food offerings?	How satisfied were you with the prices of the vending machine food offerings?: Very Dissatisfied	How satisfied were you with the prices of the vending machine food offerings?: Dissatisfied	How satisfied were you with the prices of the vending machine food offerings?: Somewhat Dissatisfied	How satisfied were you with the prices of the vending machine food offerings?: Somewhat Satisfied	How satisfied were you with the prices of the vending machine food offerings?: Satisfied	How satisfied were you with the prices of the vending machine food offerings?: Very Satisfied	How satisfied were you with the prices of the vending machine food offerings?: n/a
How satisfied were you with the variety of vending machine food offerings?	How satisfied were you with the variety of vending machine food offerings?: Very Dissatisfied	How satisfied were you with the variety of vending machine food offerings?: Dissatisfied	How satisfied were you with the variety of vending machine food offerings?: Somewhat Dissatisfied	How satisfied were you with the variety of vending machine food offerings?: Somewhat Satisfied	How satisfied were you with the variety of vending machine food offerings?: Satisfied	How satisfied were you with the variety of vending machine food offerings?: Very Satisfied	How satisfied were you with the variety of vending machine food offerings?: n/a

6. Did you participate in any activities offered by the institution staff/volunteers during your visit? *This question is required.

7. Which of the following times would you prefer to have visiting available?
(check all that apply) *This question is required.

Mornings
Afternoons
Evenings
Weekends

8. Please select your age group. *This question is required.

9. What is your racial or ethnic identification?
(please select all that apply) *This question is required.

10. To which gender do you most identify? *This question is required.

11. Your Relationship to the person you visited: *This question is required.

Please enter an 'other' value for this selection.

12. What County do you currently live in? *This question is required.

13. Did others accompany you on your visit? *This question is required.

If yes, please provide age information for up to 3 additional visitors:

Space Cell	Infant to 5 years old	6 to 11 years old	12-18 years old	18-24 years old	25-34 years old	35-44 years old	45-54 years old	55-64 years old	65 or older
Additional visitor 1	Additional visitor 1: Infant to 5 years old	Additional visitor 1: 6 to 11 years old	Additional visitor 1: 12-18 years old	Additional visitor 1: 18-24 years old	Additional visitor 1: 25-34 years old	Additional visitor 1: 35-44 years old	Additional visitor 1: 45-54 years old	Additional visitor 1: 55-64 years old	Additional visitor 1: 65 or older
Additional visitor 2	Additional visitor 2: Infant to 5 years old	Additional visitor 2: 6 to 11 years old	Additional visitor 2: 12-18 years old	Additional visitor 2: 18-24 years old	Additional visitor 2: 25-34 years old	Additional visitor 2: 35-44 years old	Additional visitor 2: 45-54 years old	Additional visitor 2: 55-64 years old	Additional visitor 2: 65 or older
Additional visitor 3	Additional visitor 3: Infant to 5 years old	Additional visitor 3: 6 to 11 years old	Additional visitor 3: 12-18 years old	Additional visitor 3: 18-24 years old	Additional visitor 3: 25-34 years old	Additional visitor 3: 35-44 years old	Additional visitor 3: 45-54 years old	Additional visitor 3: 55-64 years old	Additional visitor 3: 65 or older

Please tell us more about your visitation experience:

14. What was positive about your visitation?

15. What improvements regarding visitation would you like to see (e.g., scheduling, length of visit, physical aspects of the visiting area, etc.)?

16. Would you be willing to participate in a focus group and/or tell us more about your visiting experiences?

17. Please note that you have the option to remain anonymous in any focus group you participate in.

Optional

Name:

Contact number:

Email address: