MyHSS Feedback

1. Do you mostly use the MyHSS App, MyChart App, or MyHSS web? (Please choose from the images below) *This question is required. Please select one of the following images.

MyHSS App

Not Selected

MyChart App

Not Selected

MyHSS web

Not Selected

2. Please rate how easy it is to use the app.

• 1. Very difficult to use
• 2. Somewhat difficult
• 3. Somewhat easy
• 4. Easy and intuitive

2. Schedule an appointment

not applicable	very difficult	difficult	easy	very easy
not applicable	very difficult	difficult	easy	very easy

2. Obtain medical information like test results, after visit summaries, etc.

not applicable	very difficult	difficult	easy	very easy
not applicable	very difficult	difficult	easy	very easy

2. Review upcoming appointment information 

not applicable	very difficult	difficult	easy	very easy
not applicable	very difficult	difficult	easy	very easy

2. Contact your clinician and / or care team

not applicable	very difficult	difficult	easy	very easy
not applicable	very difficult	difficult	easy	very easy

2. Pay a bill

not applicable	very difficult	difficult	easy	very easy
not applicable	very difficult	difficult	easy	very easy

2. Please rate how easy is it to navigate MyHSS (patient portal) online on desktop?

• 1. Very difficult to use
• 2. Somewhat difficult
• 3. Somewhat easy
• 4. Easy and intuitive

2. Schedule an appointment

not applicable	very difficult	difficult	easy	very easy
not applicable	very difficult	difficult	easy	very easy

2. Upload Radiology images

not applicable	very difficult	difficult	easy	very easy
not applicable	very difficult	difficult	easy	very easy

2. Obtain medical information like test results, after visit summaries, etc.

not applicable	very difficult	difficult	easy	very easy
not applicable	very difficult	difficult	easy	very easy

2. Review upcoming appointment information 

not applicable	very difficult	difficult	easy	very easy
not applicable	very difficult	difficult	easy	very easy

2. Contact your clinician and / or care team

not applicable	very difficult	difficult	easy	very easy
not applicable	very difficult	difficult	easy	very easy

2. Pay a bill

not applicable	very difficult	difficult	easy	very easy
not applicable	very difficult	difficult	easy	very easy