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Intelligent Document Processing (IDP) PEAK Matrix® Assessment 2022

Everest Group is conducting an in-depth study to assess the Intelligent Document Processing (IDP) product offerings of technology providers and position them accurately in the marketplace.

Everest Group defines Intelligent Document Processing (IDP) as any software product or solution that captures data from documents (E.g. email, text, pdf, scanned documents, etc.), categorizes & extracts relevant data for further processing using AI technologies such as computer vision, OCR, NLP (Natural Language Processing), and machine/deep learning. These solutions can typically be integrated with internal applications, systems, and other automation platforms.

The client feedback collected as part of this process will be a key component in evaluating the capabilities of IDP technology providers on Everest Group's proprietary assessment framework - PEAK Matrix®. 

If you are unable to complete the survey in one sitting, please click the “Save and Continue” button at the top right of the survey screen. You will receive an email with a unique link to complete the survey; when you are ready to continue, click the link in the email, and the survey will resume where you left off last. Please check your junk box if the email is not in your inbox

All findings will be portrayed in aggregate to produce a holistic view, and the data will not be presented in a manner where the reader can identify specific organization name, situation or issues.

Thank you in advance for sharing your experiences and perspectives.

If you have questions, please contact us at