Skip survey header

2021 Australian Franchisee Survey


This survey has been commissioned by the Franchise Council of Australia (FCA) to gain a better understanding of the composition of the Australian franchise sector and the role franchised businesses are playing in their local communities. 

The information you provide will be used to support the ongoing submissions of the FCA to maximise support to the Australian franchise sector.

Individual responses are strictly confidential.

Responses will be confidentially collected and stored by FRANdata Australia Pty Ltd. They will only be reported in an aggregated format and individual repsonses will not be shared with either your franchise system or the FCA. 

FRANdata has been tracking franchise data and performance since 1989.

Anticipated survey response time : 4-5 minutes

If you have any questions please email them to

PART A : Tell us a Little About Yourself
1. My gender is *This question is required.
2. My country of birth is *This question is required.
3. My highest level of education is *This question is required.
4. I have previously served in the Australian Defence Force *This question is required.
PART B : Tell us a Little About Your Business
6. How many franchised businesses do you operate for this brand? *This question is required.
7. My business provides *This question is required.
9. My current age is *This question is required.
10. The number of staff my business employs is (include total number of full time, part time and casual staff) *This question is required.
11. My business is located in
12. The average weekly sales for my business in the last twelve months has been
13. The average weekly sales for my business "pre-covid" was
14. My franchise agreement expires in *This question is required.
15. The lease agreement on my business premises expires in *This question is required.
16. My business operates from a *This question is required.
17. Has your business done any of the following over the last twelve months? (Select all that apply)
18. Are your staff experiencing any negative or aggressive behaviour when they ask customers to comply with government COVID requirements (masks, QR codes, distancing etc)?
19. Are you concerned about the safety of your staff ensuring that customers comply with government COVID requirements while on your premises?
20. What level of "resistance" are you experiencing in expecting or requiring your staff to be vaccinated against COVID?
21. My franchisor provides a high level of support to my business in the following areas (select all that apply)
22. Overall how do you rate the support provided by your franchisor over the last twelve months?
PART C : Tell us a Little About The Future and Your Plans
23. In the next twelve months I expect the financial performance of my business to be *This question is required.
24. What do you see as the greatest challenges for your business over the next 12 months? (Select all that apply)
25. Do you expect to have a borrowing need in the twelve months?
26. How many extra staff (include total number of full time, part time and casual staff) does your business hope to employ in the next 12 months? *This question is required.
27. I feel that being part of a franchise system rather than being an independent operator has been an advantage in my business *This question is required.
28. At the end of my Franchise Agreement I expect to
Just before you go...
This question requires a valid email address.