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IT Sourcing | Pinnacle Model® Assessment 2021

In the age of pricing disparities, talent shortages, and changing licensing models, IT sourcing has become all about spending wisely – thoroughly evaluating internal budgets and actual needs before making a purchase decision. Furthermore, new trends such as digitalization, cloud migration, shifting software licensing terms, and the subscription economy are driving increased spend (both coordinated and uncoordinated) and renewals in IT sourcing. These changes are driving a significant shift from a primary focus on cost savings to driving business value and generating revenue from IT procurement through best-in-class digital and process enablement.

Everest Group is conducting an extensive study to identify best-in-class, or Pinnacle, IT sourcing practices in leading global organizations. In this study, we will analyze:
  • Current strategies in IT sourcing
  • Key challenges in IT sourcing
  • Benefits of best-in-class IT sourcing practices
  • Technology maturity within global IT procurement organizations
  • Sourcing governance and performance management best practices
  • Key differentiating factors that help Pinnacle organizations achieve better results compared to others
How will this research help you?
We will share a complimentary summary analysis of the survey results, which will illuminate how other companies are shaping their IT sourcing strategies, so you can be prepared to make better decisions in 2022.

About survey participation
  • The online survey will take about 15 minutes of your time – it may be helpful to have a list of your IT service providers and spend
  • All information you provide will remain confidential and will be presented only in aggregate form
  • This study is for organizations that have an established IT procurement function
  • If you are not the right person in your organization to respond, please forward this email to other relevant stakeholders
  • If you are unable to complete the survey in one sitting, please click the “Save and Continue” button at the top right of the survey screen. You will receive an email with a unique link to complete the survey; when you are ready to continue, click the link in the email, and the survey will resume where you left off last. Please check your junk box if the email is not in your inbox.