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How will governments deliver in a post-COVID world?

Future of Government Disruptive Debate survey: How will governments deliver in a post-COVID world?

Thank you for contributing to the discussion about the Future of Government and how governments will deliver in a post-COVID world. This short survey will help guide and inform us as we continue to listen, think about and discuss issues related to the Future of Government.

We value your opinion. Your survey responses will be confidential and anonymous. Results of the survey will be shared during the Future of Government Disruptive Debate on Wednesday, July 28, 2021. You can register to attend the event here.

For more information about the Future of Government initiative, please visit our website – www.worldbank.org/en/programs/futureofgovernment

Any questions related to this survey can be directed to futureofgovernment@worldbank.org

1. Whose actions do you think will be most important in delivering a reversal to climate change?

Private sector	Government	Community/individuals
Private sector	Government	Community/individuals

2. Where do think governments should focus most if they are to improve their ability to deliver against policy objectives?

3. What is the most significant challenge to governments delivering quality services to citizens?

Not enough qualified staff (quality of service)	Not enough use of technology	Insufficient resources (equipment, supplies, buildings, electricity)	Ineffective management of staff, technology and resources
Not enough qualified staff (quality of service)	Not enough use of technology	Insufficient resources (equipment, supplies, buildings, electricity)	Ineffective management of staff, technology and resources

4. Which strategy is the most likely to improve government delivery?

Implementing cross sectoral public sector reforms which cover as many sectors as possible	Focusing on delivering a small number of policy and objectives and driving performance in those areas	Identifying and addressing a limited number of crucial challenges to delivery in specific sectors	Promoting the use of technology across public services
Implementing cross sectoral public sector reforms which cover as many sectors as possible	Focusing on delivering a small number of policy and objectives and driving performance in those areas	Identifying and addressing a limited number of crucial challenges to delivery in specific sectors	Promoting the use of technology across public services

5. Would like to receive further updates about Future of Government events and publications?

6. Please provide your email address to receive Future of Government event and publication updates.

Email addresses will not be shared outside the World Bank Future of Government initiative and will be handled in accordance with World Bank data protection policies. This question requires a valid email address.