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City of Moreno Valley Broadband Survey

Welcome to the City of Moreno Valley Broadband Survey

The City of Moreno Valley is conducting a study of internet availability, issues, and expected needs. We need to know about internet access and use by households and organizations to understand how we can help expand the availability of high-speed broadband internet.

Please complete this survey if you are the person in your organization or household who chooses and/or pays for services for your home or work location.  If that is not you, please ask the person who does these things to complete this survey. Provide information about your primary residence or organization's main location in the area. If you work from home, please complete the survey only for your household.

If the location for which you are completing this survey has broadband, use a computer directly wired to your internet connection. The survey contains an embedded speed test that may be inaccurate if used over wireless connection.

If the location does not have broadband you may complete this survey from any internet connected device, or you can request a printed survey form by contacting us at

Answer all questions to the best of your knowledge but don't worry about getting answers exactly right. If you're unsure about an answer just make an estimate. A good guess is better than a blank answer.

Data collected from survey responses will be used only for the purposes of this project and will not be shared with any third parties except for Moreno Valley's broadband consulting team, Magellan Advisors. Demographics are collected to understand how respondents compare with Census data to understand the statistical relevance of the responses. If you are uncomfortable providing any information about demographics, you may elect to skip those questions.

Thank you for your participation. 
1. Are you completing this survey for a household or an organization? *This question is required.We need to know the type of location because households and organizations get different services and have different issues. We will only use this information for the purpose of determining where broadband is available in the city; we will not share this information.
2. What is the address of the location for which you are completing this survey? *This question is required.We have to know your location's address to identify where broadband is and is not available.
3. How is this location connected to the internet? *This question is required.Select the primary means for accessing the internet at this location. If you have multiple types of internet access, choose the connection that is shared by the most people.