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Delivering Bad News Worksheet

1. With your team, review the following situations where you may need to deliver bad news at work. Select which method(s) taught by Myra that you feel would work best to address the conversation (you can check all that may apply).

Space Cell	4 Step Delivering Bad News Method	KFD Method	Three W's Method
Delivering a negative performance review.	Delivering a negative performance review.: 4 Step Delivering Bad News Method	Delivering a negative performance review.: KFD Method	Delivering a negative performance review.: Three W's Method
Issuing discipline due to a safety violation.	Issuing discipline due to a safety violation.: 4 Step Delivering Bad News Method	Issuing discipline due to a safety violation.: KFD Method	Issuing discipline due to a safety violation.: Three W's Method
Informing someone you won't meet the project deadline.	Informing someone you won't meet the project deadline.: 4 Step Delivering Bad News Method	Informing someone you won't meet the project deadline.: KFD Method	Informing someone you won't meet the project deadline.: Three W's Method
Observing a driver who failed to maintain 3 points of control.	Observing a driver who failed to maintain 3 points of control.: 4 Step Delivering Bad News Method	Observing a driver who failed to maintain 3 points of control.: KFD Method	Observing a driver who failed to maintain 3 points of control.: Three W's Method
Informing customer of cargo damages.	Informing customer of cargo damages. : 4 Step Delivering Bad News Method	Informing customer of cargo damages. : KFD Method	Informing customer of cargo damages. : Three W's Method
Informing employees of unexpected network outage.	Informing employees of unexpected network outage.: 4 Step Delivering Bad News Method	Informing employees of unexpected network outage.: KFD Method	Informing employees of unexpected network outage.: Three W's Method
Informing employee of a rejected/unapproved expense report that will need to be categorized as personal expense.	Informing employee of a rejected/unapproved expense report that will need to be categorized as personal expense.: 4 Step Delivering Bad News Method	Informing employee of a rejected/unapproved expense report that will need to be categorized as personal expense.: KFD Method	Informing employee of a rejected/unapproved expense report that will need to be categorized as personal expense.: Three W's Method
A driver is ready to go home for the day, but you would like for them to dispatch one more load.	A driver is ready to go home for the day, but you would like for them to dispatch one more load.: 4 Step Delivering Bad News Method	A driver is ready to go home for the day, but you would like for them to dispatch one more load.: KFD Method	A driver is ready to go home for the day, but you would like for them to dispatch one more load.: Three W's Method