McKinley Memorial Library: Community Survey

1. Approximately how often do you visit McKinley Memorial Library?
 

• Once or twice per week
• Once or twice per month
• Once or twice per year
• Never

5. How often do you visit a library other than McKinley Memorial Library?
 

• Once or twice per week
• Once or twice per month
• Once or twice per year
• Never

7. What are the reasons for why you visit a different library? (Check all that apply.)
 

• I do not visit a different library
• Building-atmosphere, comfort, ease of use
• Children's area-play area, storytime space
• Community participation-events, festivals
• Customer service-approachable, helpful
• Hours of operation
• Makerspace
• Meeting and/or study rooms
• Parking-number of spots, ease of access
• Physical accessibility-easy to get in and around, access to materials
• Physical location
• Programs
• Selection of books, digital resources, movies, music, videogames
• Technology-computers, printing, training, WiFi
• Teen area
• Other - Write In Please enter an 'other' value for this selection. * This question is required.

8. Please rate McKinley Memorial Library on the following items:
 

Space Cell	Excellent	Good	Fair	Poor	Don't Know/Not Applicable
Building- atmosphere, comfort, ease of use	Building- atmosphere, comfort, ease of use: Excellent	Building- atmosphere, comfort, ease of use: Good	Building- atmosphere, comfort, ease of use: Fair	Building- atmosphere, comfort, ease of use: Poor	Building- atmosphere, comfort, ease of use: Don't Know/Not Applicable
Children's area - play area, storytime space	Children's area - play area, storytime space: Excellent	Children's area - play area, storytime space: Good	Children's area - play area, storytime space: Fair	Children's area - play area, storytime space: Poor	Children's area - play area, storytime space: Don't Know/Not Applicable
Community participation- events, festivals	Community participation- events, festivals: Excellent	Community participation- events, festivals: Good	Community participation- events, festivals: Fair	Community participation- events, festivals: Poor	Community participation- events, festivals: Don't Know/Not Applicable
Customer service- approachable, helpful, friendly, professional	Customer service- approachable, helpful, friendly, professional: Excellent	Customer service- approachable, helpful, friendly, professional: Good	Customer service- approachable, helpful, friendly, professional: Fair	Customer service- approachable, helpful, friendly, professional: Poor	Customer service- approachable, helpful, friendly, professional: Don't Know/Not Applicable
Hours of operation	Hours of operation: Excellent	Hours of operation: Good	Hours of operation: Fair	Hours of operation: Poor	Hours of operation: Don't Know/Not Applicable
Parking – number of spots, ease of access	Parking – number of spots, ease of access: Excellent	Parking – number of spots, ease of access: Good	Parking – number of spots, ease of access: Fair	Parking – number of spots, ease of access: Poor	Parking – number of spots, ease of access: Don't Know/Not Applicable
Physical accessibility – easy to get in and around, and access materials	Physical accessibility – easy to get in and around, and access materials: Excellent	Physical accessibility – easy to get in and around, and access materials: Good	Physical accessibility – easy to get in and around, and access materials: Fair	Physical accessibility – easy to get in and around, and access materials: Poor	Physical accessibility – easy to get in and around, and access materials: Don't Know/Not Applicable
Physical location	Physical location: Excellent	Physical location: Good	Physical location: Fair	Physical location: Poor	Physical location: Don't Know/Not Applicable
Programs	Programs: Excellent	Programs: Good	Programs: Fair	Programs: Poor	Programs: Don't Know/Not Applicable
Selection of books, digital resources, movies, music, videogames	Selection of books, digital resources, movies, music, videogames : Excellent	Selection of books, digital resources, movies, music, videogames : Good	Selection of books, digital resources, movies, music, videogames : Fair	Selection of books, digital resources, movies, music, videogames : Poor	Selection of books, digital resources, movies, music, videogames : Don't Know/Not Applicable
Technology – computers, printing, training, WiFi	Technology – computers, printing, training, WiFi: Excellent	Technology – computers, printing, training, WiFi: Good	Technology – computers, printing, training, WiFi: Fair	Technology – computers, printing, training, WiFi: Poor	Technology – computers, printing, training, WiFi: Don't Know/Not Applicable

9. Please complete the sentence: McKinley Memorial Library can improve by: (check all that apply.)
 

• Nothing, it’s great just the way it is
• Better customer service
• Expanding the children's area
• Adding a teen area
• Adding a makerspace
• Adding meeting rooms
• Adding study rooms
• More comfortable furniture
• More modern design and decor
• Making all books physically accessible
• More computers, printers, hotspots
• More books, magazines, newspapers
• More programs for lifelong learning
• More programs for children
• More programs for teens
• More hours of operation
• Adding more parking
• Adding onto the existing building
• Moving to a better location, such as: Please enter an 'other' value for this selection. * This question is required.
• Other: Please enter an 'other' value for this selection. * This question is required.

11. Please check your age group:

• 19 and under
• 20-29
• 30-39
• 40-49
• 50-59
• 60-69
• 70 and over