2021 PBS Wisconsin Online Auction Feedback Survey

1. Did you browse items during this year's PBS Wisconsin Online Auction?

• Yes, I browsed the website multiple days.
• Yes, I browsed the website one day.
• No, I did not visit the website this year. If you don't mind, please share with us why. Please enter an 'other' value for this selection.

2. Have you visited the Auction website in past years?

• No, this was the first year.
• Yes. If you don't mind, please share with us approximately how many years. Please enter an 'other' value for this selection.
• Not applicable

3. How did you learn about this year's Auction?

• I'm a Previous Bidder
• Friend or Family Member
• Event Website
• Social Media (Facebook, Twitter, Instagram)
• Watching PBS Wisconsin's Channels

• "Airwaves" Program Guide
• Advertisement (Commercial, Newspaper, Billboard)
• Not applicable
• Other - Please Specify: Please enter an 'other' value for this selection.

4. How easy was it to browse items?

	1	2	3	4	5		Not applicable
Very Hard	1	2	3	4	5	Very Easy	Not applicable

5. How easy was it to register to bid?

	1	2	3	4	5		Not applicable
Very Hard	1	2	3	4	5	Very Easy	Not applicable

6. How easy was it to bid on items?

	1	2	3	4	5		Not applicable
Very Hard	1	2	3	4	5	Very Easy	Not applicable

7. How easy was it to access your account information, including your bidding history and items you won?

	1	2	3	4	5		Not applicable
Very Hard	1	2	3	4	5	Very Easy	Not applicable

8. If you browsed items on the website but did not place a bid, why?

• I did not find any items that were of interest to me.
• I had issues registering to bid or logging into my account.
• I found the website too confusing.
• The bids were too high.
• Not applicable
• Other - Please Specify Please enter an 'other' value for this selection.

9. When you are looking for items, which categories are you most interested in browsing and bidding on?  Please select up to three categories.

• Art and Antiques
• Dining and Food
• Event Tickets and Entertainment
• Health, Sports, and Recreation (Gym Memberships, Massage, Sporting Goods, etc.)
• Home and Garden Products
• Jewelry
• Professional Home Services (Heating and Air Conditioning, Tree Planting, Painting, etc.)
• Travel Packages and Hotel Stays
• Other - Please Specify Please enter an 'other' value for this selection.

10. In previous years, the PBS Wisconsin Auction has offered an overbid incentive such as dining and haircut certificates to winning bidders that bid higher than the value of an item. Please share your opinion on overbid incentives.

• An overbid incentive motivates me to place a higher bid or overbid.
• An overbid incentive makes no difference to me; I would never bid over an item's value.
• An overbid incentive is not a motivation to me; the reason I bid over an item's value is to support PBS Wisconsin.
• Other - Please Specify Please enter an 'other' value for this selection.
• Not applicable

11. Why do you support the PBS Wisconsin Online Auction?  Please select up to two responses.

• To support PBS Wisconsin.
• To get a good deal.
• To purchase gifts.
• To try out new businesses.
• I enjoy and have fun bidding.
• Other - Please Specify Please enter an 'other' value for this selection.