CI Work From Home Survey 2021

1. What percentage of your projects in 2020 had some sort of remote work-from-home component?
 

• 0-10%
• 11%-25%
• 26%-50%
• 51%-75%
• More than 75%

2. What percentage of your projects in 2021 do you expect to include some sort of remote work-from-home component?
 

• 0-10%
• 11%-25%
• 26%-50%
• 51%-75%
• More than 75%

3. Have you provided any technology for a customer's employees to use in their own home?
 

• Yes
• No

4. What kind of equipment have you provided for customer employees to use in their own home?

• Laptop
• Desktop Display
• Headphones/Headset
• Microphone
• Modem
• Router
• Cables
• Power Strips
• Furniture (desks, chairs, etc.)
• In-home Videoconferencing systems
• In-home Collaboration systems
• Other - Write In Please enter an 'other' value for this selection.

5. Do you offer any sort of work from home package that you can sell to customers to outfit their employees working remotely?
 

• Yes
• No

7. Have you worked at customer homes to outfit home offices with technology in the past year?
 

• Yes
• No

9. On remote work projects, who is your client’s most influential decision maker?
 

• Owner/C-Level Executive
• IT Manager/Professional
• Manager Specific to Your Client’s Business/Department
• Facilities Manager
• Other - Write In Please enter an 'other' value for this selection.

10. Have your customers expressed any of the following plans for employees returning to the office? (Choose all that apply)
 

• Employees in-office four or more days per week
• Employees will be remote 2-3 days per week and come into the office 2-3 days per week
• Employees will come into the office only for collaborative work/meetings, and be remote for individual work
• Employees will work largely remote and come to the office one day per week at most
• The majority or entirety of employees will be remote full-time
• Employee being remote, in-office, or hybrid will be decided on an individual/departmental basis

11. What percentage of your customers' workforce do they expect to return to the office for good once COVID-19 has ceased?

• 0-25%
• 26%-50%
• 51%-60%
• 61%-70%
• 71%-80%
• 81%-90%
• More than 90%

12. Have you installed any of the following technology in order to aid your clients in dealing with the rise in remote work?
 

• Networking Hardware
• Cloud-based Applications
• New Collaboration Platforms
• New Communications Platforms
• New Videoconferencing Equipment
• Data/Analytics Platforms
• Employee Monitoring Software
• New Telemetry Platforms
• VPNs
• Other - Write In Please enter an 'other' value for this selection.

13. Has the rise in remote work allowed you to implement any managed services offerings?
 

• Yes
• No

15. As a result of the rise in remote work, has your company/employees undergone additional IT training in order to better serve customers?

• Yes
• No