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Customer Satisfaction Survey

Dear Client,

Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the quality of the service that you have received. We appreciate your business and want to make sure we meet your expectations.

Sincerely,
Sara Jo Best
Public Health Department Director
This question requires a valid date format of MM/DD/YYYY.
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2.

Which department did you have contact with? Please click all that apply.
3.

If you called to schedule an appointment or speak with an employee, was the person who helped you friendly, knowledgeable and helpful?
4.

If you visited one of our offices, were you greeted with a smile and in a friendly manner upon entering our office?
5.

If you had an appointment for a service, how long did you wait before you were called back to meet with our staff?
6.

During your recent visit, did you receive...(check all that apply)
7.

How satisfied or dissatisfied were you with the service you received from Lincoln Trail District Health Department?
Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied
8. What office did you visit?
9.

From the time you walked in, to the time you left, was your visit handled in a confidential manner?
11.

While not required, you are encouraged to leave your name and contact information. In doing so, you will aid administration in the investigation of any issues identified. An administrator may reach out to you for clarification or to obtain additional information to aid us in continuously improving our services. This information will be kept confidential.
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