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Airport Certification Assessment

Welcome to the BETTER CITIES FOR PETS™ Airport Certification Assessment!

Thank you for your interest in being a certified airport. The BETTER CITIES FOR PETS™ Airport Certification is assigned to airports that ensure easier, more responsible and safer pet travel for all (pet parents, other travelers, airport employees, etc.).

This assessment has five brief sections to understand pet friendliness at your airport:

●        Welcoming Pets and Their People

●         Wayfinding and Signage

●         Pet-Friendly Places in Your Airport

●         Incidents and Accidents

●         Customer Experience and Engagement 

This assessment should take you no more than 10 to 20 minutes. However, it does not need to be completed in one sitting. You can stop, save your work and return later by clicking “Save and Continue” at the top right of any page.   

IMPORTANT NOTE:  Do NOT refresh your page while working on the assessment. It will take you back to the beginning.

To be eligible for airport certification, you must be a BETTER CITIES FOR PETS certified city or within ninety (90) miles of a certified city.  

While most airports accommodate service animals, to choose an affirmative answer, pets must be included in your policies, programs, signage, etc. 

Some questions ask you to "select all that apply."  If none of the options apply to your airport, simply select “none of the above.”  We will remind you of this in each section.

When you complete the assessment, it will be automatically transmitted to the BETTER CITIES FOR PETS program for review. We will get back to you about your results in approximately two weeks. 

To help you prepare, you can download a copy of the Airport Assessment here.

If you have any problems with the assessment, or have questions about the BETTER CITIES FOR PETS program, please contact us at

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