WHO WE ARE
We are CONTEXT WORLD LIMITED trading as "CONTEXT", a company registered in England and Wales with a registered office address at:
Sanderson House Station Road, Horsforth, Leeds, LS18 5NT
Our business offices are in London and the address and telephone number is:
Dial House, 2 Burston Road, London, SW15 6AR
0208 394 7700
You can contact us by email on: gdpr@contextworld.com
INFORMATION WE COLLECT
We collect the following information about you:
Email address
Company name
IP address
ADDITIONAL INFORMATION WE COLLECT FROM YOU
We may keep a record of correspondence.
HOW AND WHY WE USE YOUR INFORMATION
When you contribute responses to this survey, you give information to CONTEXT (the Data Controller) via SurveyGizmo (the Data Processor). CONTEXT collects and stores this information for the purposes of running this survey, analysing results, and creating a report. We aggregate responses when we create our report; no individual response to a survey is ever shared outside of CONTEXT.
We will collect the answers which you provide to the questions in this survey.
We do use tailored links which connect each response to a distributor and country. These links help us to break down the survey results by distributor and country as part of our reporting, but they cannot identify you personally.
We need to collect IP data in order to verify responses are unique and valid.
At the end of the ChannelWatch survey, you will be offered the chance to participate in the survey rewards and to participate in further surveys. If you wish to participate, you will need to share your company email address so that we can contact you. You are however free to choose not to share your email; you can still submit your survey response.
We will not include your email address in our analytics or reporting, however, we will use your email addresses for our internal analysis. We will not share it outside the company and we will only use it for the reasons for which you give consent.
Information provided will be kept for 6-9 months.
WITHDRAWAL OF CONSENT
If you would like to withdraw your consent for CONTEXT to hold and process your personal data as described above, you can contact us in the following ways:
by contacting us at gdpr@contextworld.com;
by writing to us at CONTEXT, Dial House, 2 Burston Road, London, SW15 6AR;
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
HOW WE STORE YOUR INFORMATION
CONTEXT will do its best to protect your personal data, we cannot however guarantee the security of your data transmitted to us; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access. All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We will use appropriate technical and organisational measures to keep your information safe. The information that we collect from you are not transferred nor stored at a destination outside the European Economic Area ("EEA").
YOUR RIGHTS AS A DATA SUBJECT
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
Right to judicial review – in the event that CONTEXT refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.
All of the above requests will be forwarded on should there be a third party involved (as stated above) in the processing of your personal data.
ACCESSING YOUR INFORMATION
If you want to know what information we hold about you, please contact us at the address below. If any information you have provided to us needs correcting or amending, please contact us by writing to us by post or by email using the contact details below. We may have to contact you to verify the authenticity of any communications received by us that indicate they have been sent by you.
COMPLAINTS
In the event that you wish to make a complaint about how your personal data is being processed by CONTEXT (or third parties as described above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and CONTEXT’s data protection representatives CIO / COO.
The details for each of these contacts are:
If you have any further queries or complaints that we are not able to answer you should contact the Information Commissioners Office through the attached link.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. We recommend that you periodically review this policy to make sure that you are aware of its content.
CONTACTING CONTEXT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to gdpr@contextworld.com.
By ticking this box, I confirm I have read and agree with this Privacy Policy and consent to the collection and storage of information connected with this survey.