2021 SSI Recurring Revenue DEEP Dive

1. Which of the following best describes your company? *This question is required.

3. Which region(s) does your company operate in? (select all that apply) *This question is required.

West (AK, CA, HI, OR, WA, NV, ID, MT, WY, UT, AZ, NM, CO)
Midwest (ND, SD, NE, KS, MN, IA, MO, MI, IL, MI, OH, KY)
Northeast (ME, VT, NH, MA, RI, CT, NY, NJ, PA, MD, DE, Wash. DC, VA, WV)
South (TX, OK, AR, LA, MS, TN, AL, GA, NC, SC, FL)
All U.S. Regions
Canada

5. What is your company's TOTAL current customer accounts base? *This question is required.

	Residential
	Commercial

6. What was your company's gross revenue in 2020 and what do you estimate it will be in 2021? *This question is required.

Space Cell	Less than $100K	$100K-$499K	$500K-$999K	$1M-$4.99M	$5M-$9.99M	$10M-$49M	$50M-$99.99M	$100M+
2020	2020: Less than $100K	2020: $100K-$499K	2020: $500K-$999K	2020: $1M-$4.99M	2020: $5M-$9.99M	2020: $10M-$49M	2020: $50M-$99.99M	2020: $100M+
2021	2021: Less than $100K	2021: $100K-$499K	2021: $500K-$999K	2021: $1M-$4.99M	2021: $5M-$9.99M	2021: $10M-$49M	2021: $50M-$99.99M	2021: $100M+

7. What is your company's average number of installations per month? *This question is required.

Space Cell	Zero	1-9	10-19	20-29	30-39	40-49	50-74	75-99	100-149	150-199	200-299	300+
Residential	Residential: Zero	Residential: 1-9	Residential: 10-19	Residential: 20-29	Residential: 30-39	Residential: 40-49	Residential: 50-74	Residential: 75-99	Residential: 100-149	Residential: 150-199	Residential: 200-299	Residential: 300+
Commercial	Commercial: Zero	Commercial: 1-9	Commercial: 10-19	Commercial: 20-29	Commercial: 30-39	Commercial: 40-49	Commercial: 50-74	Commercial: 75-99	Commercial: 100-149	Commercial: 150-199	Commercial: 200-299	Commercial: 300+
Large Industrial	Large Industrial: Zero	Large Industrial: 1-9	Large Industrial: 10-19	Large Industrial: 20-29	Large Industrial: 30-39	Large Industrial: 40-49	Large Industrial: 50-74	Large Industrial: 75-99	Large Industrial: 100-149	Large Industrial: 150-199	Large Industrial: 200-299	Large Industrial: 300+

8. What percentage of your company's sales revenue is derived from the following types of business? (Total must add up to 100%)

Space Cell	Zero	1%-9%	10%-19%	20%-29%	30%-39%	40%-49%	50%-59%	60%-69%	70%-79%	80%-89%	90%-100%
Access Control	Access Control: Zero	Access Control: 1%-9%	Access Control: 10%-19%	Access Control: 20%-29%	Access Control: 30%-39%	Access Control: 40%-49%	Access Control: 50%-59%	Access Control: 60%-69%	Access Control: 70%-79%	Access Control: 80%-89%	Access Control: 90%-100%
Intrusion Detection	Intrusion Detection: Zero	Intrusion Detection: 1%-9%	Intrusion Detection: 10%-19%	Intrusion Detection: 20%-29%	Intrusion Detection: 30%-39%	Intrusion Detection: 40%-49%	Intrusion Detection: 50%-59%	Intrusion Detection: 60%-69%	Intrusion Detection: 70%-79%	Intrusion Detection: 80%-89%	Intrusion Detection: 90%-100%
Video Surveillance/CCTV	Video Surveillance/CCTV: Zero	Video Surveillance/CCTV: 1%-9%	Video Surveillance/CCTV: 10%-19%	Video Surveillance/CCTV: 20%-29%	Video Surveillance/CCTV: 30%-39%	Video Surveillance/CCTV: 40%-49%	Video Surveillance/CCTV: 50%-59%	Video Surveillance/CCTV: 60%-69%	Video Surveillance/CCTV: 70%-79%	Video Surveillance/CCTV: 80%-89%	Video Surveillance/CCTV: 90%-100%
Fire/Life Safety	Fire/Life Safety: Zero	Fire/Life Safety: 1%-9%	Fire/Life Safety: 10%-19%	Fire/Life Safety: 20%-29%	Fire/Life Safety: 30%-39%	Fire/Life Safety: 40%-49%	Fire/Life Safety: 50%-59%	Fire/Life Safety: 60%-69%	Fire/Life Safety: 70%-79%	Fire/Life Safety: 80%-89%	Fire/Life Safety: 90%-100%
Integrated Systems	Integrated Systems: Zero	Integrated Systems: 1%-9%	Integrated Systems: 10%-19%	Integrated Systems: 20%-29%	Integrated Systems: 30%-39%	Integrated Systems: 40%-49%	Integrated Systems: 50%-59%	Integrated Systems: 60%-69%	Integrated Systems: 70%-79%	Integrated Systems: 80%-89%	Integrated Systems: 90%-100%
Home Automation	Home Automation: Zero	Home Automation: 1%-9%	Home Automation: 10%-19%	Home Automation: 20%-29%	Home Automation: 30%-39%	Home Automation: 40%-49%	Home Automation: 50%-59%	Home Automation: 60%-69%	Home Automation: 70%-79%	Home Automation: 80%-89%	Home Automation: 90%-100%
Elevator Phone Monitoring	Elevator Phone Monitoring: Zero	Elevator Phone Monitoring: 1%-9%	Elevator Phone Monitoring: 10%-19%	Elevator Phone Monitoring: 20%-29%	Elevator Phone Monitoring: 30%-39%	Elevator Phone Monitoring: 40%-49%	Elevator Phone Monitoring: 50%-59%	Elevator Phone Monitoring: 60%-69%	Elevator Phone Monitoring: 70%-79%	Elevator Phone Monitoring: 80%-89%	Elevator Phone Monitoring: 90%-100%
Enter another option	Other: Zero	Other: 1%-9%	Other: 10%-19%	Other: 20%-29%	Other: 30%-39%	Other: 40%-49%	Other: 50%-59%	Other: 60%-69%	Other: 70%-79%	Other: 80%-89%	Other: 90%-100%
Enter another option	Other: Zero	Other: 1%-9%	Other: 10%-19%	Other: 20%-29%	Other: 30%-39%	Other: 40%-49%	Other: 50%-59%	Other: 60%-69%	Other: 70%-79%	Other: 80%-89%	Other: 90%-100%

9. Please rate the pandemic's impact on your company adding more RMR-based business. *This question is required.

No impact	Slight impact	Noticeable impact	Significant impact	Major impact
No impact	Slight impact	Noticeable impact	Significant impact	Major impact

10. What percentage of your company's 1) TOTAL; 2) RESIDENTIAL; 3) COMMERCIAL / INDUSTRIAL revenue would you categorize as recurring monthly revenue (RMR)? *This question is required.

Space Cell	Zero (0%)	1%-5%	6%-10%	11%-15%	16%-20%	21%-30%	31%-40%	41%-50%	51%-75%	More than 75%
TOTAL	TOTAL: Zero (0%)	TOTAL: 1%-5%	TOTAL: 6%-10%	TOTAL: 11%-15%	TOTAL: 16%-20%	TOTAL: 21%-30%	TOTAL: 31%-40%	TOTAL: 41%-50%	TOTAL: 51%-75%	TOTAL: More than 75%
RESIDENTIAL	RESIDENTIAL: Zero (0%)	RESIDENTIAL: 1%-5%	RESIDENTIAL: 6%-10%	RESIDENTIAL: 11%-15%	RESIDENTIAL: 16%-20%	RESIDENTIAL: 21%-30%	RESIDENTIAL: 31%-40%	RESIDENTIAL: 41%-50%	RESIDENTIAL: 51%-75%	RESIDENTIAL: More than 75%
COMMERCIAL / INDUSTRIAL	COMMERCIAL / INDUSTRIAL: Zero (0%)	COMMERCIAL / INDUSTRIAL: 1%-5%	COMMERCIAL / INDUSTRIAL: 6%-10%	COMMERCIAL / INDUSTRIAL: 11%-15%	COMMERCIAL / INDUSTRIAL: 16%-20%	COMMERCIAL / INDUSTRIAL: 21%-30%	COMMERCIAL / INDUSTRIAL: 31%-40%	COMMERCIAL / INDUSTRIAL: 41%-50%	COMMERCIAL / INDUSTRIAL: 51%-75%	COMMERCIAL / INDUSTRIAL: More than 75%

11. What dollar amount does your company generate in recurring revenue on a monthly basis, in 1) TOTAL; 2) RESIDENTIAL; 3) COMMERCIAL/INDUSTRIAL? *This question is required.

Space Cell	Less than $10K	$10-25K	$26-50K	$51-75K	$76-100K	$101-200K	$201-500K	$501-999K	$1-3M	$3M+
TOTAL	TOTAL: Less than $10K	TOTAL: $10-25K	TOTAL: $26-50K	TOTAL: $51-75K	TOTAL: $76-100K	TOTAL: $101-200K	TOTAL: $201-500K	TOTAL: $501-999K	TOTAL: $1-3M	TOTAL: $3M+
RESIDENTIAL	RESIDENTIAL: Less than $10K	RESIDENTIAL: $10-25K	RESIDENTIAL: $26-50K	RESIDENTIAL: $51-75K	RESIDENTIAL: $76-100K	RESIDENTIAL: $101-200K	RESIDENTIAL: $201-500K	RESIDENTIAL: $501-999K	RESIDENTIAL: $1-3M	RESIDENTIAL: $3M+
COMMERCIAL / INDUSTRIAL	COMMERCIAL / INDUSTRIAL: Less than $10K	COMMERCIAL / INDUSTRIAL: $10-25K	COMMERCIAL / INDUSTRIAL: $26-50K	COMMERCIAL / INDUSTRIAL: $51-75K	COMMERCIAL / INDUSTRIAL: $76-100K	COMMERCIAL / INDUSTRIAL: $101-200K	COMMERCIAL / INDUSTRIAL: $201-500K	COMMERCIAL / INDUSTRIAL: $501-999K	COMMERCIAL / INDUSTRIAL: $1-3M	COMMERCIAL / INDUSTRIAL: $3M+

12. What is your company's estimated average RMR per account / customer for 1) TOTAL; 2) RESIDENTIAL; 3) COMMERCIAL / INDUSTRIAL? *This question is required.

Space Cell	Less than $10	$11-15	$16-20	$21-25	$26-30	$31-40	$41-50	$51-60	$61-75	$76-100	$101-150	$151-200	$201-300	$300+
TOTAL	TOTAL: Less than $10	TOTAL: $11-15	TOTAL: $16-20	TOTAL: $21-25	TOTAL: $26-30	TOTAL: $31-40	TOTAL: $41-50	TOTAL: $51-60	TOTAL: $61-75	TOTAL: $76-100	TOTAL: $101-150	TOTAL: $151-200	TOTAL: $201-300	TOTAL: $300+
RESIDENTIAL	RESIDENTIAL: Less than $10	RESIDENTIAL: $11-15	RESIDENTIAL: $16-20	RESIDENTIAL: $21-25	RESIDENTIAL: $26-30	RESIDENTIAL: $31-40	RESIDENTIAL: $41-50	RESIDENTIAL: $51-60	RESIDENTIAL: $61-75	RESIDENTIAL: $76-100	RESIDENTIAL: $101-150	RESIDENTIAL: $151-200	RESIDENTIAL: $201-300	RESIDENTIAL: $300+
COMMERCIAL / INDUSTRIAL	COMMERCIAL / INDUSTRIAL: Less than $10	COMMERCIAL / INDUSTRIAL: $11-15	COMMERCIAL / INDUSTRIAL: $16-20	COMMERCIAL / INDUSTRIAL: $21-25	COMMERCIAL / INDUSTRIAL: $26-30	COMMERCIAL / INDUSTRIAL: $31-40	COMMERCIAL / INDUSTRIAL: $41-50	COMMERCIAL / INDUSTRIAL: $51-60	COMMERCIAL / INDUSTRIAL: $61-75	COMMERCIAL / INDUSTRIAL: $76-100	COMMERCIAL / INDUSTRIAL: $101-150	COMMERCIAL / INDUSTRIAL: $151-200	COMMERCIAL / INDUSTRIAL: $201-300	COMMERCIAL / INDUSTRIAL: $300+

13. How many accounts does your company serve that subscribe to or include an RMR component? *This question is required.

Residential RMR accounts
Commercial / Industrial RMR accounts

14. What is your company's estimated current annual gross attrition percentage in RMR-based accounts? *This question is required.

Space Cell	1%-3%	4%-6%	7%-8%	9%-10%	11%-15%	16%-20%	21%-30%	31%-40%	41%-50%	More than 50%
Residential	Residential: 1%-3%	Residential: 4%-6%	Residential: 7%-8%	Residential: 9%-10%	Residential: 11%-15%	Residential: 16%-20%	Residential: 21%-30%	Residential: 31%-40%	Residential: 41%-50%	Residential: More than 50%
Commercial	Commercial: 1%-3%	Commercial: 4%-6%	Commercial: 7%-8%	Commercial: 9%-10%	Commercial: 11%-15%	Commercial: 16%-20%	Commercial: 21%-30%	Commercial: 31%-40%	Commercial: 41%-50%	Commercial: More than 50%

16. Approximately how much has your company's RMR grown during the past year, and past five years? *This question is required.

Space Cell	Declined	No growth - flat	1%-5%	6%-8%	9%-10%	11%-15%	16%-20%	21%-30%	31%-40%	41%-50%	51%-75%	76%-100%	More than 100%
Past-year growth	Past-year growth: Declined	Past-year growth: No growth - flat	Past-year growth: 1%-5%	Past-year growth: 6%-8%	Past-year growth: 9%-10%	Past-year growth: 11%-15%	Past-year growth: 16%-20%	Past-year growth: 21%-30%	Past-year growth: 31%-40%	Past-year growth: 41%-50%	Past-year growth: 51%-75%	Past-year growth: 76%-100%	Past-year growth: More than 100%
5-year growth	5-year growth: Declined	5-year growth: No growth - flat	5-year growth: 1%-5%	5-year growth: 6%-8%	5-year growth: 9%-10%	5-year growth: 11%-15%	5-year growth: 16%-20%	5-year growth: 21%-30%	5-year growth: 31%-40%	5-year growth: 41%-50%	5-year growth: 51%-75%	5-year growth: 76%-100%	5-year growth: More than 100%

17. Approximately what percentage share of your company's overall RMR comes from each of the following technology areas? (percentages must add to 100%; enter numbers only without percentage symbols) *This question is required.

	Access Control
	Building Automation
	Fire / Life Safety
	Home Automation
	Intrusion Alarm / Detection
	Video Surveillance
	Other (please specify)

18. Which of the following RMR-based services does your company currently offer? (check all that apply) *This question is required.

19. Please rate the following (1-5 stars) according to where you see the greatest RMR opportunity (dollars and units). *This question is required.

Space Cell	Communicator Type
Intrusion alarm cellular communicators	Reset star selection 1 out of 5 stars for Intrusion alarm cellular communicators: Communicator Type 2 out of 5 stars for Intrusion alarm cellular communicators: Communicator Type 3 out of 5 stars for Intrusion alarm cellular communicators: Communicator Type 4 out of 5 stars for Intrusion alarm cellular communicators: Communicator Type 5 out of 5 stars for Intrusion alarm cellular communicators: Communicator Type
Connected-services communicators	Reset star selection 1 out of 5 stars for Connected-services communicators: Communicator Type 2 out of 5 stars for Connected-services communicators: Communicator Type 3 out of 5 stars for Connected-services communicators: Communicator Type 4 out of 5 stars for Connected-services communicators: Communicator Type 5 out of 5 stars for Connected-services communicators: Communicator Type
Commercial fire communicators	Reset star selection 1 out of 5 stars for Commercial fire communicators: Communicator Type 2 out of 5 stars for Commercial fire communicators: Communicator Type 3 out of 5 stars for Commercial fire communicators: Communicator Type 4 out of 5 stars for Commercial fire communicators: Communicator Type 5 out of 5 stars for Commercial fire communicators: Communicator Type

20. Would your business be interested in increasing monthly RMR by using 4G-LTE cellular technology to replace traditional phone lines for emergency two-way communications in any of the following areas? (Select all that apply) *This question is required.

Elevators
Pools
Other areas
Not interested

21. Which of the following do you believe are the strongest markets for RMR-based services? (check all that apply) *This question is required.

22. Which of the following are your company's leading challenges for implementing more RMR-based services? (check all that apply) *This question is required.

23. What percentage growth do you project in 2021 for your company in terms of: 1) OVERALL BUSINESS; 2) TOTAL RMR; 3) RESIDENTIAL RMR; COMMERCIAL / INDUSTRIAL RMR? *This question is required.

Space Cell	Decline	Little growth - flat	1%-3%	4%-6%	7%-8%	9%-10%	10%-15%	16%-20%	21%-30%	31%-50%	51%-75%	76%-100%	More than 100%
Overall business	Overall business: Decline	Overall business: Little growth - flat	Overall business: 1%-3%	Overall business: 4%-6%	Overall business: 7%-8%	Overall business: 9%-10%	Overall business: 10%-15%	Overall business: 16%-20%	Overall business: 21%-30%	Overall business: 31%-50%	Overall business: 51%-75%	Overall business: 76%-100%	Overall business: More than 100%
Total RMR	Total RMR: Decline	Total RMR: Little growth - flat	Total RMR: 1%-3%	Total RMR: 4%-6%	Total RMR: 7%-8%	Total RMR: 9%-10%	Total RMR: 10%-15%	Total RMR: 16%-20%	Total RMR: 21%-30%	Total RMR: 31%-50%	Total RMR: 51%-75%	Total RMR: 76%-100%	Total RMR: More than 100%
Residential	Residential: Decline	Residential: Little growth - flat	Residential: 1%-3%	Residential: 4%-6%	Residential: 7%-8%	Residential: 9%-10%	Residential: 10%-15%	Residential: 16%-20%	Residential: 21%-30%	Residential: 31%-50%	Residential: 51%-75%	Residential: 76%-100%	Residential: More than 100%
Commercial / Industrial	Commercial / Industrial: Decline	Commercial / Industrial: Little growth - flat	Commercial / Industrial: 1%-3%	Commercial / Industrial: 4%-6%	Commercial / Industrial: 7%-8%	Commercial / Industrial: 9%-10%	Commercial / Industrial: 10%-15%	Commercial / Industrial: 16%-20%	Commercial / Industrial: 21%-30%	Commercial / Industrial: 31%-50%	Commercial / Industrial: 51%-75%	Commercial / Industrial: 76%-100%	Commercial / Industrial: More than 100%

24. What product features or support mechanisms would you most like to see manufacturers provide to help your company better generate more RMR? *This question is required.

25. Please rate each of the following security industry issues, regarding how concerned you are about each one, and its effect on your business.

Space Cell	1 (not concerned at all)	2 (somewhat concerned)	3 (concerned)	4 (very concerned)	5 (freaked out)
Technician shortage	Technician shortage: 1 (not concerned at all)	Technician shortage: 2 (somewhat concerned)	Technician shortage: 3 (concerned)	Technician shortage: 4 (very concerned)	Technician shortage: 5 (freaked out)
Pandemic	Pandemic: 1 (not concerned at all)	Pandemic: 2 (somewhat concerned)	Pandemic: 3 (concerned)	Pandemic: 4 (very concerned)	Pandemic: 5 (freaked out)
Big Tech (Amazon, Google, Apple, etc.)	Big Tech (Amazon, Google, Apple, etc.): 1 (not concerned at all)	Big Tech (Amazon, Google, Apple, etc.): 2 (somewhat concerned)	Big Tech (Amazon, Google, Apple, etc.): 3 (concerned)	Big Tech (Amazon, Google, Apple, etc.): 4 (very concerned)	Big Tech (Amazon, Google, Apple, etc.): 5 (freaked out)
Direct competition from manufacturers	Direct competition from manufacturers: 1 (not concerned at all)	Direct competition from manufacturers: 2 (somewhat concerned)	Direct competition from manufacturers: 3 (concerned)	Direct competition from manufacturers: 4 (very concerned)	Direct competition from manufacturers: 5 (freaked out)
Verified / No police response	Verified / No police response: 1 (not concerned at all)	Verified / No police response: 2 (somewhat concerned)	Verified / No police response: 3 (concerned)	Verified / No police response: 4 (very concerned)	Verified / No police response: 5 (freaked out)
Association representation	Association representation: 1 (not concerned at all)	Association representation: 2 (somewhat concerned)	Association representation: 3 (concerned)	Association representation: 4 (very concerned)	Association representation: 5 (freaked out)
Competition from other security companies	Competition from other security companies: 1 (not concerned at all)	Competition from other security companies: 2 (somewhat concerned)	Competition from other security companies: 3 (concerned)	Competition from other security companies: 4 (very concerned)	Competition from other security companies: 5 (freaked out)
Competition from telephone, cable and satellite TV providers	Competition from telephone, cable and satellite TV providers: 1 (not concerned at all)	Competition from telephone, cable and satellite TV providers: 2 (somewhat concerned)	Competition from telephone, cable and satellite TV providers: 3 (concerned)	Competition from telephone, cable and satellite TV providers: 4 (very concerned)	Competition from telephone, cable and satellite TV providers: 5 (freaked out)
Competition from electricians	Competition from electricians: 1 (not concerned at all)	Competition from electricians: 2 (somewhat concerned)	Competition from electricians: 3 (concerned)	Competition from electricians: 4 (very concerned)	Competition from electricians: 5 (freaked out)
Competition from sound/video contractors	Competition from sound/video contractors: 1 (not concerned at all)	Competition from sound/video contractors: 2 (somewhat concerned)	Competition from sound/video contractors: 3 (concerned)	Competition from sound/video contractors: 4 (very concerned)	Competition from sound/video contractors: 5 (freaked out)
Competition from network/IT companies	Competition from network/IT companies: 1 (not concerned at all)	Competition from network/IT companies: 2 (somewhat concerned)	Competition from network/IT companies: 3 (concerned)	Competition from network/IT companies: 4 (very concerned)	Competition from network/IT companies: 5 (freaked out)
Competition from DIY market	Competition from DIY market: 1 (not concerned at all)	Competition from DIY market: 2 (somewhat concerned)	Competition from DIY market: 3 (concerned)	Competition from DIY market: 4 (very concerned)	Competition from DIY market: 5 (freaked out)
General economic conditions	General economic conditions: 1 (not concerned at all)	General economic conditions: 2 (somewhat concerned)	General economic conditions: 3 (concerned)	General economic conditions: 4 (very concerned)	General economic conditions: 5 (freaked out)
General operating/business costs	General operating/business costs: 1 (not concerned at all)	General operating/business costs: 2 (somewhat concerned)	General operating/business costs: 3 (concerned)	General operating/business costs: 4 (very concerned)	General operating/business costs: 5 (freaked out)
Government regulation	Government regulation: 1 (not concerned at all)	Government regulation: 2 (somewhat concerned)	Government regulation: 3 (concerned)	Government regulation: 4 (very concerned)	Government regulation: 5 (freaked out)
Lack of training	Lack of training: 1 (not concerned at all)	Lack of training: 2 (somewhat concerned)	Lack of training: 3 (concerned)	Lack of training: 4 (very concerned)	Lack of training: 5 (freaked out)
Acceptance of new technology	Acceptance of new technology: 1 (not concerned at all)	Acceptance of new technology: 2 (somewhat concerned)	Acceptance of new technology: 3 (concerned)	Acceptance of new technology: 4 (very concerned)	Acceptance of new technology: 5 (freaked out)
Manufacturer consolidation	Manufacturer consolidation: 1 (not concerned at all)	Manufacturer consolidation: 2 (somewhat concerned)	Manufacturer consolidation: 3 (concerned)	Manufacturer consolidation: 4 (very concerned)	Manufacturer consolidation: 5 (freaked out)
Financing/Credit	Financing/Credit: 1 (not concerned at all)	Financing/Credit: 2 (somewhat concerned)	Financing/Credit: 3 (concerned)	Financing/Credit: 4 (very concerned)	Financing/Credit: 5 (freaked out)
China-supplied products/components	China-supplied products/components: 1 (not concerned at all)	China-supplied products/components: 2 (somewhat concerned)	China-supplied products/components: 3 (concerned)	China-supplied products/components: 4 (very concerned)	China-supplied products/components: 5 (freaked out)
Cybersecurity vulnerabilities	Cybersecurity vulnerabilities: 1 (not concerned at all)	Cybersecurity vulnerabilities: 2 (somewhat concerned)	Cybersecurity vulnerabilities: 3 (concerned)	Cybersecurity vulnerabilities: 4 (very concerned)	Cybersecurity vulnerabilities: 5 (freaked out)

26. Thank you very much for taking the time to participate in this survey! To be entered into our prize drawing for the chance to win a $100 AMEX gift card, please provide your contact information in the space below. (Note by doing so you are also consenting to possible follow-up by SSI's editorial team for comments on the RMR topic. Your info will not be used for any sales/marketing purposes.)

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