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CI/NSCA State of the Industry 2021 Survey

1. How do you classify your firm? *This question is required.
2. What is your gender?
3. What is your age?
4. How would you describe the current overall business climate? *This question is required.
5. How many employees does your company have? *This question is required.
6. How many commercial projects have you completed in the past 12 months? *This question is required.
7. In 2021, do you expect to complete more, less, or about the same amount of projects as you did in 2020? *This question is required.
8. What is your total (projected) revenue for 2020? *This question is required.
9. How does your 2020 revenue compare to your 2019 revenue? *This question is required.
10. How does your 2020 (projected) pre-tax profit compare to 2019? *This question is required.
11. How do you expect your revenue to trend in 2021? *This question is required.
12. What percentage of your revenue comes through managed services contracts? *This question is required.
13. How did COVID-19 affect your business in 2020? *This question is required.
14. How do you expect your business to be impacted by COVID-19 in 2021? *This question is required.
17. Who is your typical client's most influential decision-maker? *This question is required.
18. What trends are you seeing in the following vertical markets? *This question is required.
Space Cell UpDownFlatNA
Bars/Clubs Restaurants
Casinos/Hotels
Corporate
Education
Entertainment
Government
Health Care
Retail
Sports Stadiums
Transportation
Worship
19. How much installation growth do you expect in the following product categories in 2021? *This question is required.
Space Cell Little or NoneSomeQuite A BitA Great Deal
Audio
Video
Digital Signage
Unified Communications/Collaboration
Mass Notification/Emergency Communications
Command and Control Rooms
Phone Systems
Automation
Access Control
Surveillance
Sound Reinforcement
IT/Data Networks
20. How much installation growth do you expect in the following vertical markets in 2021? *This question is required.
Space Cell Little or NoneSomeQuite A BitA Great DealNA
Bars/Clubs/Restaurants
Casinos/Hotels
Corporate
Education
Entertainment
Government
Health Care
Retail
Sports Stadiums
Transportation
Worship
21. Have you sold or executed a managed services contract in the past 12 months? *This question is required.
What type of managed services contract have you sold or executed in the past 12 months?
22. What are the biggest obstacles against your company moving to a service model? Check all that apply. *This question is required.
23. What percentage of your revenue do you expect will come through managed services contracts in 2025? *This question is required.
24. How does your 2020 backlog compare to 2019? *This question is required.
25. What types of projects are in your backlog? Check all that apply. *This question is required.
26. What is your hardware margin on projects? *This question is required.
27. What is your average hourly technician labor rate? *This question is required.
28. What is your staff's level of training and readiness for IT and security system installations? *This question is required.
29. What is the hardest type of role to fill?  *This question is required.
30. What is the biggest challenge in filling open positions? *This question is required.
31. How many positions are you currently trying to fill?
0
50
100
32. NSCA’s Ignite 2.0 workforce recruitment program is asking integration firm leaders to commit to fostering both a more diverse and inclusive workforce and pipeline toward director/executive level positions. Will you join NSCA in this initiative? *This question is required.
This question requires a valid email address.
36. Please provide your contact information for potential follow-ups with a CI editor or an NSCA representative: