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Towne Bank Onboarding Survey 2020

Thank you for opening an account at TowneBank. Your answers about your experience help us to provide the best experience possible.

Your Name (optional):
Best way to reach you (optional):

2. Where did you open your TowneBank account? *This question is required.

3. Please answer the following three questions regarding your account opening experience to best describe the level of service you received: *This question is required.

Space Cell	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I received a friendly greeting from everyone I met.	I received a friendly greeting from everyone I met.: Strongly Agree	I received a friendly greeting from everyone I met.: Agree	I received a friendly greeting from everyone I met.: Neutral	I received a friendly greeting from everyone I met.: Disagree	I received a friendly greeting from everyone I met.: Strongly Disagree
The amount of time it took to open my account met my expectations.	The amount of time it took to open my account met my expectations.: Strongly Agree	The amount of time it took to open my account met my expectations.: Agree	The amount of time it took to open my account met my expectations.: Neutral	The amount of time it took to open my account met my expectations.: Disagree	The amount of time it took to open my account met my expectations.: Strongly Disagree
I would recommend TowneBank to my friends and colleagues based on my experience.	I would recommend TowneBank to my friends and colleagues based on my experience.: Strongly Agree	I would recommend TowneBank to my friends and colleagues based on my experience.: Agree	I would recommend TowneBank to my friends and colleagues based on my experience.: Neutral	I would recommend TowneBank to my friends and colleagues based on my experience.: Disagree	I would recommend TowneBank to my friends and colleagues based on my experience.: Strongly Disagree

4. Please use this space to share any other comments about the service you received (optional):

5. My banker shared information about the additional services available through the Towne family of companies: *This question is required.

6. My banker offered to explain online & mobile banking services that are available to me: *This question is required.

7. How did you hear about TowneBank? *This question is required.(choose all that apply)

TV Commercial
Radio
Online Search
Social Media (Facebook, LinkedIn, etc.)
Referred by a Friend
Driving by a Local Office
Community Event
Other - Write In Please enter an 'other' value for this selection.

8. I would like to know more about the following account enhancements: *This question is required.

9. Please use this space to provide additional feedback about your experience here (optional):

10. Do we have your permission to share your review publicly? *This question is required.(Please note, we do not have to use your name)