What we are doing well? What could we do better?
We value feedback from consumers about our services. This includes feedback from clients and their carer’s and other health professionals.
Any information you provide will remain confidential and will not disadvantage your future access to quality healthcare, services or resources.
If you are dissatisfied with the outcome of a complaint, you have the right to contact the Health Complaints Commissioner on 1300 582 113.
If you have a complaint that requires an immediate response, please contact reception on (03) 8532 1800 and request to speak to the clinic manager.