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Environmental Health Customer Survey

Environmental Health Satisfaction Survey

A survey where operators and customers can submit their open opinions on our CCHHS Environmental Health Department and review their experiences with CCHHS EH Staff.
1.  What is your primary language? *This question is required.
This question requires a valid email address.
3. What was the primary service provided? (Select One) *This question is required.
4. Do you feel at the time of your inspection/other service that you received a fair representation of your establishment? If you answered no, please explain.
5. EH Staff greeted us/me by stating their name and the purpose of their visit or call.
6. Did your Environmental Health Staff Member provide necessary educational material or advice that was clear and easy to understand at the time of your inspection?
7. An inspection was completed that was comprehensive and included all areas of my facility.
8. The inspection findings on the report were clear and understandable and the corrective actions, follow up requirements, and time frame were adequately explained.
9. For each statement, please answer as honest as possible using the scale below.

How would you rate your understanding between critical violations and non-critical violations related to
the Nevada Food Code? If rated low, please describe how we can better assist you with your concerns in
the very bottom box at the end of this survey.
 
Strongly DisagreeDisagreeNeutral or N/AAgreeStrongly Agree
10. My concerns and questions were answered and if not, I was directed to the right person/place to find training and/or resource information.
 
Strongly DisagreeDisagreeNeutral or N/AAgreeStrongly Agree
11. The inspection report form provided helped prepare my establishment and staff for future inspections.
 
Strongly DisagreeDisagreeNeutral or N/AAgreeStrongly Agree
12. The inspection or discussion with staff was conducted in a fair, collaborative and objective manner.
 
Strongly DisagreeDisagreeNeutral or N/AAgreeStrongly Agree
13. Cited violations were thoroughly explained to me during the exit interview. If no violations, please select Neutral or N/A.
 
Strongly DisagreeDisagreeNeutral or N/AAgreeStrongly Agree
14. EH Staff consistently met their commitments by responding to inquires and requests for service in the time frame promised by the inspector/admin.
 
Strongly DisagreeDisagreeNeutral or N/AAgreeStrongly Agree
15. Please rate your overall satisfaction with the service you received from Carson City Health and Human Services, Environmental Health Division. 
 
Extremely DissatisfiedDissatisfiedNeutral or N/ASatisfiedExtremely Satisfied
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