Sometimes you may run into email deliverability issues and may need to whitelist SurveyGizmo domains or IP addresses to help resolve these issues. Refer to the below list of SurveyGizmo IPs and domains for whitelisting purposes.
IP Addresses for Survey Invites and Send Email Actions
Whitelist the below IPs to ensure Email Campaign and Send Email Action messages are received. Each IP has the dedicated datacenter associated:
- 146.20.14.105 (US & CA)
- 50.56.130.220 (US & CA)
- 164.177.132.168 (EU)
IP Addresses for Passing Data via Webhook Action & FTP/SFTP
Whitelist the below IPs if receiving data via Webhook Action or FTP/SFTP:
- 54.208.218.176 (US)
- 52.206.168.238 (US)
- 52.206.180.233 (US)
- 52.29.39.11 (EU)
- 52.60.83.68 (CA)
The following ports are allowed:
- Port 80 for http
- Port 443 for https
Commonly Used Domains
US Datacenter
EU Datacenter
CA Datacenter
Domains for Email Campaign Invite Links
- .i.sgizmo.com (US datacenter)
- .i.sgizmoca.com (CA datacenter)
- .i.sgizmoeu.com (EU datacenter)
While specific Email Invite domains are unique to each individual campaign, they follow a similar pattern, such as s-abcd1234-i.sgizmo.com.
File and Image Library URLs
- https://surveygizmolibrary.s3.amazonaws.com (US)
- https://widgixeu-library.s3.amazonaws.com(EU)
- https://widgixca-library.s3.amazonaws.com (CA)
- d1tm5j8a64fe10.cloudfront.net
These IP addresses are subject to change at any time.
