IMGNH Patient Survey

1. How was your experience at our office?

Space Cell	Ranking
Ability to get clinical advice by phone when you need it	Reset star selection 1 out of 5 stars for Ability to get clinical advice by phone when you need it: Ranking 2 out of 5 stars for Ability to get clinical advice by phone when you need it: Ranking 3 out of 5 stars for Ability to get clinical advice by phone when you need it: Ranking 4 out of 5 stars for Ability to get clinical advice by phone when you need it: Ranking 5 out of 5 stars for Ability to get clinical advice by phone when you need it: Ranking
Ability to get an appointment when you need it	Reset star selection 1 out of 5 stars for Ability to get an appointment when you need it: Ranking 2 out of 5 stars for Ability to get an appointment when you need it: Ranking 3 out of 5 stars for Ability to get an appointment when you need it: Ranking 4 out of 5 stars for Ability to get an appointment when you need it: Ranking 5 out of 5 stars for Ability to get an appointment when you need it: Ranking
Courtesy and professionalism of office staff	Reset star selection 1 out of 5 stars for Courtesy and professionalism of office staff: Ranking 2 out of 5 stars for Courtesy and professionalism of office staff: Ranking 3 out of 5 stars for Courtesy and professionalism of office staff: Ranking 4 out of 5 stars for Courtesy and professionalism of office staff: Ranking 5 out of 5 stars for Courtesy and professionalism of office staff: Ranking
Bedside manner (caring)	Reset star selection 1 out of 5 stars for Bedside manner (caring): Ranking 2 out of 5 stars for Bedside manner (caring): Ranking 3 out of 5 stars for Bedside manner (caring): Ranking 4 out of 5 stars for Bedside manner (caring): Ranking 5 out of 5 stars for Bedside manner (caring): Ranking
Spending enough time with me	Reset star selection 1 out of 5 stars for Spending enough time with me: Ranking 2 out of 5 stars for Spending enough time with me: Ranking 3 out of 5 stars for Spending enough time with me: Ranking 4 out of 5 stars for Spending enough time with me: Ranking 5 out of 5 stars for Spending enough time with me: Ranking
Clear instructions regarding my care	Reset star selection 1 out of 5 stars for Clear instructions regarding my care: Ranking 2 out of 5 stars for Clear instructions regarding my care: Ranking 3 out of 5 stars for Clear instructions regarding my care: Ranking 4 out of 5 stars for Clear instructions regarding my care: Ranking 5 out of 5 stars for Clear instructions regarding my care: Ranking
Getting an urgent care appointment as soon as needed	Reset star selection 1 out of 5 stars for Getting an urgent care appointment as soon as needed: Ranking 2 out of 5 stars for Getting an urgent care appointment as soon as needed: Ranking 3 out of 5 stars for Getting an urgent care appointment as soon as needed: Ranking 4 out of 5 stars for Getting an urgent care appointment as soon as needed: Ranking 5 out of 5 stars for Getting an urgent care appointment as soon as needed: Ranking
Getting a check-up or routine care appointment as soon as needed	Reset star selection 1 out of 5 stars for Getting a check-up or routine care appointment as soon as needed: Ranking 2 out of 5 stars for Getting a check-up or routine care appointment as soon as needed: Ranking 3 out of 5 stars for Getting a check-up or routine care appointment as soon as needed: Ranking 4 out of 5 stars for Getting a check-up or routine care appointment as soon as needed: Ranking 5 out of 5 stars for Getting a check-up or routine care appointment as soon as needed: Ranking
When calling the office with a medical question during regular business hours, getting an answer the same day	Reset star selection 1 out of 5 stars for When calling the office with a medical question during regular business hours, getting an answer the same day: Ranking 2 out of 5 stars for When calling the office with a medical question during regular business hours, getting an answer the same day: Ranking 3 out of 5 stars for When calling the office with a medical question during regular business hours, getting an answer the same day: Ranking 4 out of 5 stars for When calling the office with a medical question during regular business hours, getting an answer the same day: Ranking 5 out of 5 stars for When calling the office with a medical question during regular business hours, getting an answer the same day: Ranking
When calling the office with a medical question after regular business hours, getting an answer as soon as needed	Reset star selection 1 out of 5 stars for When calling the office with a medical question after regular business hours, getting an answer as soon as needed: Ranking 2 out of 5 stars for When calling the office with a medical question after regular business hours, getting an answer as soon as needed: Ranking 3 out of 5 stars for When calling the office with a medical question after regular business hours, getting an answer as soon as needed: Ranking 4 out of 5 stars for When calling the office with a medical question after regular business hours, getting an answer as soon as needed: Ranking 5 out of 5 stars for When calling the office with a medical question after regular business hours, getting an answer as soon as needed: Ranking
Satisfied with how our staff handles referrals to specialists	Reset star selection 1 out of 5 stars for Satisfied with how our staff handles referrals to specialists: Ranking 2 out of 5 stars for Satisfied with how our staff handles referrals to specialists: Ranking 3 out of 5 stars for Satisfied with how our staff handles referrals to specialists: Ranking 4 out of 5 stars for Satisfied with how our staff handles referrals to specialists: Ranking 5 out of 5 stars for Satisfied with how our staff handles referrals to specialists: Ranking
Satisfied with receiving lab and/or imaging results in a timely fashion	Reset star selection 1 out of 5 stars for Satisfied with receiving lab and/or imaging results in a timely fashion: Ranking 2 out of 5 stars for Satisfied with receiving lab and/or imaging results in a timely fashion: Ranking 3 out of 5 stars for Satisfied with receiving lab and/or imaging results in a timely fashion: Ranking 4 out of 5 stars for Satisfied with receiving lab and/or imaging results in a timely fashion: Ranking 5 out of 5 stars for Satisfied with receiving lab and/or imaging results in a timely fashion: Ranking
Satisfied with how our staff manages changes in medications	Reset star selection 1 out of 5 stars for Satisfied with how our staff manages changes in medications: Ranking 2 out of 5 stars for Satisfied with how our staff manages changes in medications: Ranking 3 out of 5 stars for Satisfied with how our staff manages changes in medications: Ranking 4 out of 5 stars for Satisfied with how our staff manages changes in medications: Ranking 5 out of 5 stars for Satisfied with how our staff manages changes in medications: Ranking
Overall satisfaction with our office	Reset star selection 1 out of 5 stars for Overall satisfaction with our office: Ranking 2 out of 5 stars for Overall satisfaction with our office: Ranking 3 out of 5 stars for Overall satisfaction with our office: Ranking 4 out of 5 stars for Overall satisfaction with our office: Ranking 5 out of 5 stars for Overall satisfaction with our office: Ranking

2. How long was your wait at the office?

• 0-5 minutes
• 5-10 minutes
• 10-20 minutes
• 20-30 minutes
• 30 minutes or more

3. Which one of our locations were you seen in?

• Hamden 1952 Whitney Ave
• West Haven 385 Main St
• Cheshire
• Milford
• North Haven
• West Haven 98 Elm St
• Hamden 2880 Old Dixwell Ave
• Meriden
• Wallingford
• Stratford
• Guilford